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  4. I heard about this matter from Mr.S, ...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I heard about this matter from Mr.S, I am very sorry. I think it is 3-4 time...

Original Texts
Mr.Sから今回の件、聞きました。
大変申し訳ございませんでした。
３−4回目かと思いますが改善されていないので
箱も分厚いのを用意して次回からしばらくはスタッフではなくて私が担当して
梱包したいと思います。
また先ほどPayPalで半額ですが送料を返金行いました。
信頼を失っておりますが回復出来るように取り組みしていきます。
今後とも宜しくお願いします。
tourmaline
Translated by tourmaline
I heard about this matter from Mr.S,
I am very sorry. I think it is 3-4 times but it is not improved, so we will prepare thicker box and I will package on behalf of the stuff for a while.
Also I paid the half of delivery fee just now from paypal.
We lost your trust but we will try to get it recovered.
Thank you for your continuous support.

Result of Translation in Conyac

Number of Characters of Requests:
172letters
Translation Language
Japanese → English
Translation Fee
$15.48
Translation Time
9 minutes
Freelancer
tourmaline tourmaline
Starter
技術翻訳が得意です。

Other Translations From Japanese To English Are Made Public

As you are aware, the era name will change in Japan as of tomorrow, May 1st. There will be a lengthy period of consecutive holidays in Japan but that does not mean that business such as delivery will stop. In accordance with the era name change, where there is concern for risks such as computer malfunctions, if we receive shipments after May 2nd, we believe there will be few risks involved. ...
Japanese → English
1 I will send you the credit card information in 2 emails. I will let you know about shipping company in a few days. 2 Does that mean that it will cost 160$ to Japan in total including insurance?
Japanese → English
- We placed one staff member who was solely in charge of checking the status of the package online and contacting customers when there were updates. - We check the Account Health every day so as to keep Order Defect Rate below 1%. - We promptly deliver your products once you place your order. As a result of implementing the above measures, we are confident that the problem of Order D...
Japanese → English
No matter how small the wayside flower It is protected by the sun, and blossoms in earnest Your cold words, aren't they blowing against? A person's heart, against one's will, isn't being forcibly opened? To be the sun, to be the sun Using a warm heart To be the sun, I want to shine No matter which large, towering mountain It is offered to the sun, It is verdant and lush Is...
Japanese → English

tourmaline's Public Translations

I was informed that the products would be shipped a month in advance, buy why did you change? The original requested delivery date was August. Can you arrange shipment by the end of this month? The sales period will be shorter than we had planned, and it will be time for a sale. If we don't deliver the ordered items properly, we cannot confirm with the customer regarding additional orders during the period. I know you have a fixed quantity of goods to be shipped each month, but will the orders be shipped properly? Can you please explain the current delivery status to our customer? Can she assist him with the projects he handles?
Japanese → English
The Second party shall comply with the Law on Unjustifiable Premiums and Misleading Representations, etc. (in addition to the Law on Unjustifiable Premiums and Misleading Representations, this is a law to be observed when selling goods, etc. under this Agreement, including related guidelines, etc.). If the Second party violates this, the First party may immediately terminate this Agreement or any individual agreement, in whole or in part. In this case, the First party must compensate the First party for any and all damages suffered by the First party. With regard to the disclaimer, the content basically does not apply to your company, but it is difficult to remove the content due to the cases pointed out in the purchase case.
Japanese → English
If the goods cannot be delivered within 14 days, the First Party may cancel the basic order or charge the Second Party a discount to be determined by separate consultation between the First Party and the Second Party. The first sentence cannot be deleted as it adds a clause excluding domestic purchases. In view of the protection of general consumers, if any claims, complaints, etc. arise in relation to the Goods, the First Party shall deal with them in good faith after consultation between the First Party and the Second Party. In addition, depending on the occurrence of claims, complaints, etc., the necessary measures, such as suspending the sale of the Goods, should be taken. Since it is not possible to delete the text, how should we change?
Japanese → English
Thank you for your reply.

We have confirmed with paypal that the refund will be processed once you have received your order and clicked the "Agree to Refund" button.
If you do not know how to do this, please contact our support center.
PayPal told us to tell you to click the refund agreement button before the deadline.
We understand your concern, but we cannot withdraw your claim until we can confirm your refund.
We apologize for not being able to fulfill your request.
We look forward to receiving your refund.
Japanese → English