[Translation from Japanese to English ] You made a claim directly to eBay seeing as the item was not received. We...

This requests contains 240 characters . It has been translated 2 times by the following translators : ( karekora , mainguyen89 , hitomikan ) and was completed in 0 hours 12 minutes .

Requested by miki02 at 09 May 2018 at 23:24 1444 views
Time left: Finished

あなたは商品を受け取っていないとしてイーベイに直接クレームを
申請した。



私達はあなたに数回メールを送りましたが、あなたから返信がありませんでした。

私達はUSPSの調査の回答を受け取った。

USPSの調査の回答は貨物の紛失でした。


私達が返金した後に、あなたから返信を受け取りました。
私達は貨物の保険を持つ。
私達は紛失のための保険をカバーしている

もし、USPSのステータスが配達済みに変更した場合、私達はあなたに全額の返金を依頼する必要があります。
その場合、私達は保険でカバーされません。

karekora
Rating 57
Native
Translation / English
- Posted at 09 May 2018 at 23:28
You made a claim directly to eBay seeing as the item was not received.

We sent you a few emails, but did not receive a reply.
We did received answers from the USPS survey.
The response of the USPS survey was that the item became "lost cargo".

After we refunded you, we received a reply from you.
We have cargo insurance, and cover insurance for loss of item.

If the USPS status changes to delivered, we will need to ask you to make a full refund.
We will not be covered by insurance in that case.
karekora
karekora- about 6 years ago
ご利用を誠にありがとうございました。
hitomikan
Rating 52
Translation / English
- Posted at 09 May 2018 at 23:36
You made a complaint to eBay directly that you didn't get the item you purchased.

We sent you emails several times, but you didn't give us any replies.
We received the answer of the inspection from USPS.
According to USPS, it was a lost cargo.

We had a reply after we made a refund.
We have the insurance for the cargo.
Our insurance guarantees the lost cargo.

If the status of USPS will change to delivered, we need to ask you to refund everything.
In that case, our insurance will not guarantee us.
mainguyen89
Rating 44
Translation / English
- Posted at 09 May 2018 at 23:29

257/5000
Anata wa shōhin o uketotte inai to shite ībei ni chokusetsu kurēmu o shinsei shita. Watashitachi wa anata ni sū-kai mēru o okurimashitaga, anata kara henshin ga arimasendeshita. Watashitachi wa USPS no chōsa no kaitō o uketotta. USPS no chōsa no kaitō wa kamotsu no funshitsudeshita. Watashitachi ga henkin shita nochi ni, anata kara henshin o uketorimashita. Watashitachi wa kamotsu no hoken o motsu. Watashitachi wa funshitsu no tame no hoken o kabā shite iru moshi, USPS no sutētasu ga haitatsu-zumi ni henkō shita baai, watashitachi wa anata ni zengaku no henkin o irai suru hitsuyō ga arimasu. So no baai, watashitachi wa hoken de kabā sa remasen.
Claim directly to eBay as you have not received the item
I applied.



We sent you a few emails, but you did not receive a reply.

We received answers from the USPS survey.

The response of the USPS survey was lost cargo.


After we refunded, we received a reply from you.
We have cargo insurance.
We cover insurance for loss

If the USPS status changes to delivered, we need to ask you to make a full refund.
In that case, we will not be covered by insurance.

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