Original Text / Japanese
Copy
Aを購入されたお客様から「【STOP】【OK】ボタンの反応が悪い。特に【STOP】ボタンか、３、４回押さないと反応しない。」というクレームが入ったので、手持ちのBからAを取り出して交換してあげました。今は故障品が手元にある状態です。この故障品を交換してもらうことはできますか？
Rating
50
Translation / English
- Posted at 28 Oct 2011 at 00:20
A customer who bought A has made a complaint that the "STOP" and "OK" do not work very well. In particular, the customer said that you need to press the "STOP" button 3 or 4 times for it to work. Given this claim, and as I had B to hand, I removed A and gave an exchange to the customer. I now have the defective item in my possession. Are you able to replace this defective item for me please?
★★★★☆ 4.0/1
Rating
60
Translation / English
- Posted at 28 Oct 2011 at 00:22
I received a complaint from a customer who bought a product A. The complaint was that the sensitivity of the button "STOP" and "OK" is not so good, especially the "STOP" button which only reacts after the customer clicks on it three to four times. Therefore, I had exchanged the product A with what I had with me, which was a product B. I have a broken piece with me now. Would you be able to change this to a working piece?
★★★★☆ 4.0/1
Rating
57
Translation / English
- Posted at 28 Oct 2011 at 00:59
About the button [STOP] and [OK], the response of customers who purchased A is very bad. Especially button [STOP], there is no react even pushed three or four times. Because of such objection, I took out A from B on hand and changed it. The fault product is in hand now. Can you change the fault product for me?
@ausgc 評価ありがとうございました。