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[Translation from Japanese to English ] A customer who bought A has made a complaint that the "STOP" and "OK" do not ...

This requests contains 138 characters . It has been translated 3 times by the following translators : ( gonkei555 , yakuok , ayamari ) and was completed in 0 hours 52 minutes .

Requested by mahalo4 at 28 Oct 2011 at 00:07 2455 views
Time left: Finished

Aを購入されたお客様から「【STOP】【OK】ボタンの反応が悪い。特に【STOP】ボタンか、３、４回押さないと反応しない。」というクレームが入ったので、手持ちのBからAを取り出して交換してあげました。今は故障品が手元にある状態です。この故障品を交換してもらうことはできますか？

I received a complaint from a customer who bought a product A. The complaint was that the sensitivity of the button "STOP" and "OK" is not so good, especially the "STOP" button which only reacts after the customer clicks on it three to four times. Therefore, I had exchanged the product A with what I had with me, which was a product B. I have a broken piece with me now. Would you be able to change this to a working piece?

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