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  4. I am terribly sorry that the arrival ...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I am terribly sorry that the arrival of the item has further exceeded the exp...

Original Texts
商品が到着予定日を大幅に超えてしまっている事を申し訳なく思っています。またブラジルポストが商品を紛失してしまったと聞き、私共は非常に残念に思っています。今この件で、日本郵便へ確認をしました。ブラジルポストから日本郵便へ荷物の調査結果の報告が無ければ、返金保証の手続きを行えないそうです。そこでお願いがあるのですがブラジルポストへ、早く日本郵便へ荷物を紛失したと報告するように依頼してくれますか？お客様へは全額返金する予定ですが、申し訳ありませんがもうしばらくお時間をください。
setsuko-atarashi
Translated by setsuko-atarashi
We are sorry for the product being greatly late. Also we feel sorry hearing that the Brazil Post lost the product. At the moment, we checked to Japan Post on this matter. If there is no report on the product investigation result from Brazil Post to Japan Post, it is said we cannot proceed for refund guarantee. The we would like to ask you to tell the Brazil Post to report the loss of the product right away to the Japan Post. Although we are going to issue you a refund, we are sorry but please give us a little time.

Result of Translation in Conyac

Number of Characters of Requests:
238letters
Translation Language
Japanese → English
Translation Fee
$21.42
Translation Time
8 minutes
Freelancer
setsuko-atarashi setsuko-atarashi
Starter
　私は、英語教育界で13年仕事をしてきました。特に、右脳を使った教育方法です。
これは非常に役に立ち、時間の無駄を防げます。もちろん、大人にも使える教育...

Other Translations From Japanese To English Are Made Public

After all, the discount is not required. We appreciate your kind consideration. Our concern is Mr. T's new model. They might come up with a product with a catch copy saying that they can handle it even though it comes with side plates. We are kind of regret if we should have made the product with a mold which address the shape in this regard. We do hear some people say they don't know how...
Japanese → English
Thank you for contacting me. Who did you reach, the personnel at the reservation site? I am a guide in charge of the activities. I received no contact neither from the website nor you at all. When I received the reservation, I contacted the pickup venue and time through the website but I guess it didn't go through to you. In the past, the website had some communication miss as well. I w...
Japanese → English
I am sorry for late reply. I will confirm and reply you, so please give me a little more time. Slash of function limited version can not be removed at this moment. Please explain about the product by the current version firstly. If the clients request in detail, we will consider of that. So, please tell me the reaction against the demonstration and current situation. Thank you in ...
Japanese → English
Please excuse me. As I re-counted, there were 100 of them for sure. When my wife counted them, there were 7 rows of 11 pieces each, so we miscounted them as 77 pieces. The rest of those which were excluded from the count were found to be placed horizontally at the bottom of the box. We are truly sorry! The products are in good condition, so they will sell gradually. They are currently s...
Japanese → English

setsuko-atarashi's Public Translations

As I feel sorry for you, you may give the other buyer the 400 pieces which you keep now.

To keep a good relationship further on, please understand to give me some time.
Japanese → English
I would like to ask you about Invoice #○○のBilling Weight. The weight when shipping was 127.50Ibs. However, in the Invoice # ○○ was Billing Weight was 129.0Ibs. Usually the packages arrived to your wear house arrived from the seller is scrapped and collected into FedEx's shipping boxes (this time they are 5 boxes), and so it may become lighter in actual weight than when asked. However, this time on the contrary the weight got heavier. Why is it so? I am looking forward to hearing from you.
Japanese → English
Thank you for sending me photos. I would like to see 〇〇 photos, too. Would you pleases send me those too? Also will you think about selling the listing of you "collection"?
Japanese → English
Thank you for sending me the bill.
At the moment,USD55- at Paypal is completed, please check it.

Furthermore, I am sorry to trouble you but, after shipping is completed, could you send me its tracking number.

As soon as the sample arrives, I would like to be finished the Landing Page. As for the items' features and appealing points, I would like to ask you, please continue further cooperation.

I am happy to deal with you.
Japanese → English