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[Translation from Japanese to English ] One of my customers contacted me and said that he couldn't play a region B Bl...

This requests contains 204 characters . It has been translated 2 times by the following translators : ( setsuko-atarashi , shimauma , bestseller2016 , huihuimelon ) and was completed in 0 hours 11 minutes .

Requested by [deleted user] at 02 Feb 2018 at 17:07 1649 views
Time left: Finished

私のお客様からリージョンフリープレーヤーでリージョンBのブルーレイが再生できないと連絡がありました。
お客様から商品を受け取り、私が試したところ同じく再生できませんでした。
私が持っている他の同機種で試したのですが、同様にリージョンBが再生できませんでした。
添付されているマニュアルのとおりにやっているつもりですが、何か再生するコツなどはありますでしょうか。
アドバイスいただけますと幸いです。
宜しくお願いします。

One of my customers contacted me and said that he couldn't play a region B Blu-ray disc on a region free player.
I got the disc from him and tried to play it but couldn't.
I also tried to play it on another same model but couldn't play it either.
I followed the enclosed manual.
Can you please tell me how to play it?
Your advice would be much appreciated.
Thank you.

Client

[deleted user]

輸入販売業を営んでおります。
宜しくお願い致します。

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