添付ファイルありがとうございます。
国際郵便窓口に確認しました所、お荷物は、やはり日本からは発送されているようです。
（日本郵便の、英語のページを添付しますのでご確認ください）
あなたに添付していただいたページがなぜ更新されていないのか、税関で荷物が止まっていないか、あなたの国の税関に問い合わせていただけませんか？
そしてその結果を教えていただけませんか？
私はもちろんあなたが荷物を受け取られるまで責任を持って対応させていただきます。
大変お手数ですがどうぞよろしくお願いいたします。
Rating
50
Translation / English
- Posted at 16 Jan 2018 at 17:59
Thank you for attached file.
I checked support window of international mail, and found that it has already been sent from Japan.
(I attach the page of Japan Post in English. Please check it.)
Would you inquire the followings to the customs of your country and let me know the result?
Why the page you attached has not been updated?
If the item is stopped at the customs.
Needless to say, I will handle it with responsibility until you receive the item.
I hate to ask you, but I appreciate your understanding and cooperation.
akawine likes this translation
I checked support window of international mail, and found that it has already been sent from Japan.
(I attach the page of Japan Post in English. Please check it.)
Would you inquire the followings to the customs of your country and let me know the result?
Why the page you attached has not been updated?
If the item is stopped at the customs.
Needless to say, I will handle it with responsibility until you receive the item.
I hate to ask you, but I appreciate your understanding and cooperation.
Rating
50
Translation / English
- Posted at 16 Jan 2018 at 18:00
Thank you for the attachment.
I checked with international counter at post office, and confirmed your item was dispatched from Japan.
(Please see the attached English page of Japan post office.)
Could you ask the custom in your country why the page you attached has not been uploaded and whether your item has been stopped there.
And please let me know the result.
I will handle this issue with responsibility until you receive the item.
Thank you for your cooperation.
akawine likes this translation
I checked with international counter at post office, and confirmed your item was dispatched from Japan.
(Please see the attached English page of Japan post office.)
Could you ask the custom in your country why the page you attached has not been uploaded and whether your item has been stopped there.
And please let me know the result.
I will handle this issue with responsibility until you receive the item.
Thank you for your cooperation.
