ご連絡ありがとうございます
まだ日本郵便では追跡状況が更新されません
日本郵便は、発送した人からの問い合わせでなければ、調査するために動かないみたいです
しかし、海外からの問い合わせは受け付けていないようです
(英語対応している様ですが、国内のみ)
とりあえず、あなたからの報告で「27日に日本の税関にログインしている」とのことを知って、
私はそれを信じて、また一週間待ってみることにします
アイテムの動きに関して何か分かり次第、またご連絡よろしくお願いします
Rating
50
Translation / English
- Posted at 01 Dec 2017 at 17:12
Thank you for your contact.
The tracking state has not been updated at the Japan Post.
The Japan Post seems not to do anything unless a shipper himself has to make an inquiry to investigate.
However, they do not accept any inquires from overseas.
(They can speak in English but only within Japan.)
Anyway, from your report I knew, you were logging in Japanese customers on 27th, I will wait one more week.
If you have any news about the item, please tell me.
The tracking state has not been updated at the Japan Post.
The Japan Post seems not to do anything unless a shipper himself has to make an inquiry to investigate.
However, they do not accept any inquires from overseas.
(They can speak in English but only within Japan.)
Anyway, from your report I knew, you were logging in Japanese customers on 27th, I will wait one more week.
If you have any news about the item, please tell me.
Rating
44
Translation / English
- Posted at 01 Dec 2017 at 17:12
Thank you for your message.
The tracking information has not been updated in Japan Post Office side.
It seems that Japan Post Office would not take any action unless the sender makes an inquiry.
But, they do not seem to receive any inquiry from overseas countries.
(They accept English, but only for domestic customers.)
For the time being, I now understand that the package logged in Japanese customs on the 27th by your report. So I will believe it and will wait for one more week.
Once you get some new information regarding the transport of the item, please let me know about the update again.
The tracking information has not been updated in Japan Post Office side.
It seems that Japan Post Office would not take any action unless the sender makes an inquiry.
But, they do not seem to receive any inquiry from overseas countries.
(They accept English, but only for domestic customers.)
For the time being, I now understand that the package logged in Japanese customs on the 27th by your report. So I will believe it and will wait for one more week.
Once you get some new information regarding the transport of the item, please let me know about the update again.
