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  4. I received a message from the custome...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I received a message from the customer that the neon sign (coronaextra) that ...

Original Texts
お客様へ直接送ってもらうように依頼したネオンサイン（coronaextra)が
破損しているとお客様より連絡があった
当社の従業員の聞き方が悪く新たな注文と勘違いし昨日同じcoronaextraを注文しています
申しわけないですが昨日の注文は取り消しします
壊れた商品が私の手元に届いたら破損箇所を確認しますので、
その部分のパーツを送ってください。
また何度も破損事故が発生しているが、対策を考えてほしい。
運送保険は掛けていないのですか？
fish2514
Translated by fish2514
I have heard from the customer that the neon sign (coronaextra) we asked to send it to the customer directly was broken.
My employee’s question wasn’t clear and misled into thinking that it was a new order, so the same coronaextra was ordered yesterday.
I’m sorry but I would like to cancel the order of yesterday.
I will check the broken parts when the broken product arrives to me, so could you please send the parts?
In addition, the disruptive accident has occurred very often, so I would like you to consider any countermeasure.
Do you purchase the shipping insurance?
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Result of Translation in Conyac

Number of Characters of Requests:
214letters
Translation Language
Japanese → English
Translation Fee
$19.26
Translation Time
6 minutes
Freelancer
fish2514 fish2514
Starter
ご覧頂きまして、どうもありがとうございます。

現役の社内翻訳者です。翻訳経験14年です。
日→英、英→日共に対応可能です。
媒体に合わせた柔軟な...
Contact

Other Translations From Japanese To English Are Made Public

I am sorry but I delivered the correct item to you. It is the item which is exact same as the item explanation. Please send it to the below address in case you send me back. I will refund as soon as the item is arrived. I am sorry but the items which I delivered is all. There is not any lack. Please check the item explanation. Thanks.
Japanese → English
I am glad to know that you are actively considering my application. Please kindly find my responses to your below questions: 1. Please refer to my answer in 2. I will prepare all the commercial materials. 2. I will prepare 100 cases in the initial stage. (Would you like to confirm the actual materials? If needed, I will prepare them on the closed list on YouTube, etc.) 3. 4K material ...
Japanese → English
Yes, I believe in fate – it was my destiny to meet you online. Many thanks for telling me about your lovely daily events! I’d love to give you a silent kiss and hug like them when we meet for the first time. It is true that in general, Japanese people tend to refrain from kissing in public places. But I am different - I like to. Maybe it is a Western trait. May I ask how long it has been since...
Japanese → English
When writing Japanese characters in the Windows version of Premiere Pro, the characters are deleted when being converted into their respective kana or kanji. This does not happen with any software other than Premiere Pro. This occurs even when IME is changed. Thanking you in advance.
Japanese → English

fish2514's Public Translations

The item, ASIN CODE:B08WRCGZYQ, is sold with different contents from its item image by the seller below.
Though this item is a set of four books, this seller sells only three books.
Therefore, the price is lower than ours (four books).
In addition, we are worry about negative customer reviews as the product details are not correct.
Is such a sale method can be allowed?
Japanese → English
We would like to consult with you about the rough estimate based on the assumption currently provided to us and the risk due to it.
Firstly, the reason why the quantity was greatly reduced is that the assumption was according to the current performance.
In addition, B which was contracted as A should be checked this time.
Though D is out of scope of check because the start was delayed, we stated P as it has checked last year and requested to be provided.
The quantity is the total of E and F. However, since other departments asked us to state E and F respectively, we will reissue the material which was corrected as such.
Japanese → English
100着の注文も承っておりますが、当工場ではカスタムサイズのローブに少量の追加料金を請求する為、少量の注文の価格は25％高くなります。

サイズについて少し考えてみました。 Smallサイズ（サンプル）からX-Smallサイズ、プチまたはXXSサイズにグレードダウンされる場合の添付の仕様をご覧下さい。

スペックシートの最初の11の寸法はフィット感にとって最も重要ですが、ローブの全長または袖の長さを十分に短くしていない場合は、基本的なフィット感を変更せずにその調整を行うことができます。 これらの寸法をさらに短くしたい場合はお知らせください。

寸法は全てインチ単位ですが、cmに変換できます。
English → Japanese
Thank you for your cooperation.
I have refunded the sending fee to the address ”ponnuru11 @ gmail.com” on May 20th. Did you check that?
When I inquired PayPal about this matter, they said that this e-mail address is not registered. Therefore, could you please the e-mail address registered to PayPal again?
Thank you very much.
Japanese → English

fish2514's Services

日英・英日の現役社内翻訳者です。編集・校正経験有。
1,000 yen per hour
Translation & Localization / Translation