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  4. I received a message from the custome...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I received a message from the customer that the neon sign (coronaextra) that ...

Original Texts
お客様へ直接送ってもらうように依頼したネオンサイン（coronaextra)が
破損しているとお客様より連絡があった
当社の従業員の聞き方が悪く新たな注文と勘違いし昨日同じcoronaextraを注文しています
申しわけないですが昨日の注文は取り消しします
壊れた商品が私の手元に届いたら破損箇所を確認しますので、
その部分のパーツを送ってください。
また何度も破損事故が発生しているが、対策を考えてほしい。
運送保険は掛けていないのですか？
fish2514
Translated by fish2514
I have heard from the customer that the neon sign (coronaextra) we asked to send it to the customer directly was broken.
My employee’s question wasn’t clear and misled into thinking that it was a new order, so the same coronaextra was ordered yesterday.
I’m sorry but I would like to cancel the order of yesterday.
I will check the broken parts when the broken product arrives to me, so could you please send the parts?
In addition, the disruptive accident has occurred very often, so I would like you to consider any countermeasure.
Do you purchase the shipping insurance?
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Result of Translation in Conyac

Number of Characters of Requests:
214letters
Translation Language
Japanese → English
Translation Fee
$19.26
Translation Time
6 minutes
Freelancer
fish2514 fish2514
Starter
ご覧頂きまして、どうもありがとうございます。

現役の社内翻訳者です。翻訳経験14年です。
日→英、英→日共に対応可能です。
媒体に合わせた柔軟な...
Contact

Other Translations From Japanese To English Are Made Public

I do not know the situation of postal service of Brazil. I believe that the item has been stopped at the customs for more than a month means it is not simply a delay of sending but there might be a trouble. Therefore, I asked you to check the item. I have sent a message to you not only by Discogs but also by Facebook several times, but you have not replied me yet.
Japanese → English
Good day. i live in japan. Good arrived from you (dolls) to my shipping company warehouse in America. When i tried to check the goods i found out there were damages. i am attaching pictures so please check them. They are not "Excellent. no visible flaws" like in their description. please let me return the item or refund me ＄20. Hoping for your favorable response.
Japanese → English
Before dealing with you, I would like to work with a normal deal. Then if we can do satisfactory, we would like to deal with you in the future too. I think it would be a great help to check phases and shipping. Of course, 〇〇 that you like to have, I will exchange with some other thing.
Japanese → English
There are 5 people including who are always actively participating. Other than that, there are 4-5 people who sometimes joins in on the conversation, and there are 4-5 overseas fans who joined the community from time to time. When I saw the Japanese fans' discussions on Twitter, there are still a lot of people who are interested in joining the server but they didn't because they don't know...
Japanese → English

fish2514's Public Translations

The item, ASIN CODE:B08WRCGZYQ, is sold with different contents from its item image by the seller below.
Though this item is a set of four books, this seller sells only three books.
Therefore, the price is lower than ours (four books).
In addition, we are worry about negative customer reviews as the product details are not correct.
Is such a sale method can be allowed?
Japanese → English
We would like to consult with you about the rough estimate based on the assumption currently provided to us and the risk due to it.
Firstly, the reason why the quantity was greatly reduced is that the assumption was according to the current performance.
In addition, B which was contracted as A should be checked this time.
Though D is out of scope of check because the start was delayed, we stated P as it has checked last year and requested to be provided.
The quantity is the total of E and F. However, since other departments asked us to state E and F respectively, we will reissue the material which was corrected as such.
Japanese → English
100着の注文も承っておりますが、当工場ではカスタムサイズのローブに少量の追加料金を請求する為、少量の注文の価格は25％高くなります。

サイズについて少し考えてみました。 Smallサイズ（サンプル）からX-Smallサイズ、プチまたはXXSサイズにグレードダウンされる場合の添付の仕様をご覧下さい。

スペックシートの最初の11の寸法はフィット感にとって最も重要ですが、ローブの全長または袖の長さを十分に短くしていない場合は、基本的なフィット感を変更せずにその調整を行うことができます。 これらの寸法をさらに短くしたい場合はお知らせください。

寸法は全てインチ単位ですが、cmに変換できます。
English → Japanese
Thank you for your cooperation.
I have refunded the sending fee to the address ”ponnuru11 @ gmail.com” on May 20th. Did you check that?
When I inquired PayPal about this matter, they said that this e-mail address is not registered. Therefore, could you please the e-mail address registered to PayPal again?
Thank you very much.
Japanese → English

fish2514's Services

日英・英日の現役社内翻訳者です。編集・校正経験有。
1,000 yen per hour
Translation & Localization / Translation