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  4. Thank you for getting in touch. I'...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Thank you for getting in touch. I'm sorry I just realized that the produc...

Original Texts
ご連絡ありがとうございます。

私が商品のタイトルを間違っている事に今気付きました。
本当に申し訳ございません。

この商品が必要ない場合は返品して頂ければと思います。
お支払い頂いた金額も全額返金させて頂きます。

もし、この商品をこのままご利用頂けるのであれば、お支払い頂いた金額の一部を返金させて頂きます。
この場合は$50を返金させて頂きます。

あなたにとって都合の良い方法をお選び頂ければと思います。

私のミスであなたに迷惑をかけてしまいました。
本当に申し訳ございませんでした。
ryo55
Translated by ryo55
Thank you for getting in touch.

I'm sorry I just realized that the product name is wrong.
If you don't need this product you can just return it and I will provide a full refund.
If for any reason you decide to keep the product, I will refund $50.

Please choose the option that best suits your needs.

I am very sorry for the trouble caused by my mistake.

Result of Translation in Conyac

Number of Characters of Requests:
233letters
Translation Language
Japanese → English
Translation Fee
$20.97
Translation Time
5 minutes
Freelancer
ryo55 ryo55
Senior
カナダで生まれ育った日系カナダ人です。英語ネイティブで、日本語堪能です。
現在日本に住んでおり、様々な翻訳作業を行っております。
（ビジネスコミュニケ...

Other Translations From Japanese To English Are Made Public

Subject: Inspection agency in Japan Today, I received information from the inspection agency in Japan. They said one of the 2 products that were sent to them was broken. It may be necessary to send products to them again as they may need more quantities for an inspection. They will confirm if they need more quantities to be shipped by the end of tomorrow. Also, they asked me about...
Japanese → English
Thanks to Ms. Shaylen's teaching materials, I was able to give my best effort and make a reborn doll. Thanks. When Ms. Shaylen makes a newborn sized reborn doll, how many days does it take? In the case of (rooting hair) Please let me know. Thank you so much.
Japanese → English
First of all, I have to apologize to you for making you spend your valuable time coping with such a troublesome complaint. Since I am not an engineer, I have no capability to understand electrical circuits. In addition, I have no ability to use English for concisely explain the situation to them. I thought of contacting you, however, about the malfunction of the product to upload the video o...
Japanese → English
I have a question regarding the invoice amount on Invoice #xxx. When I check my statement, I see two "32% off shipping costs" listed, and two discounts of $168.77. My account has been set up to receive a 32% discount on shipping costs, but it appears to have been discounted by 64% in error. Could you please confirm this? I look forward to hearing back from you.
Japanese → English

ryo55's Public Translations

Hello, this is ※, I contacted you earlier.
Our company is looking for ★★ with 0% glycerin to use as an ingredient in ☆.
I would like to know your lowest price and quantity for ordering in bulk.

Is the ☆ you sell 0% glycerin?
If it is, please tell me the wholesale price and the minimum quantity.
We may make a purchase if it matches our budget.

Due to changes in Japanese law, products containing glycerin will not be allowed imports, so if you have any other products which are 0% glycerin, please let me know.
Also, are there any changes to the ingredients from before?
Japanese → English
I'm quite worried about the price hike of Toyota products.
The reason being that I don't think you can find ※※※ which outdo Toyota products from a quality perspective in any other country.
Your supplier probably thinks so as well.
Do you know when specifically Toyota products will rise in price?

Also, how many ※※※ do you have in stock?
How long would it be possible to supply Toyota products?

Sorry for all the questions

I'd like to order the following products as well.
It will be 10 packs in total.
Japanese → English
I ordered your product on Sept 28.
I sent a request for a refund on Oct 12 as the product had not been shipped, and reordered the product the same day. However, you shipped the product regardless of my request, making my second order redundant.
I requested to cancel the second order but you still shipped it.
I will send back the second order so please refund me the full amount.
Thank you.
Japanese → English
Sorry for my late reply.

It is possible to reship the item.
However, there is a possibility that the item will not arrive on your desired date.

In my experience, if the product was not recieved and sent back, there is a possibility that it may take around a month.

Currently, the item is in storage.
I don't know for sure, but is it difficult to contact the storage location and change the shipping address?

To reship again from Japan will cost $59.
Please decide on what you would like to do. Thank you.
Japanese → English