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  4. In Feb 2 and May 18's order, the item...

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[Translation from Japanese to English ] In Feb 2 and May 18's order, the items were sent to be without packaging in a...

Original Texts
2月2日と5月18日の注文では、ダンボールに梱包されず配送されたので、外箱が大きく破損した。特に5月18日の注文では事前にダンボール梱包を依頼したにもかかわらず、なにも梱包されずに配送されて外箱が大きく破損していて、送料を返金してもらった。ドイツamazonの倉庫担当者は「学習」しないみたいなので、今回の注文では必ずダンボール梱包するように厳重に倉庫担当者に伝えてください。これ以上、顧客の信頼を失わないで下さい。よろしくお願いいたします。
ryo55
Translated by ryo55
Regarding the February 2nd and May 18th orders, the orders were shipped without any cardboard packaging, and the outer box was greatly damaged. In particular, the order on May 18th was specifically requested in advance to have cardboard packaging to no avail. we had the shipping fee refunded.
The person in charge of the German Amazon warehouse does not seem to take the job seriously, so next time please make sure to tell the person responsible to always use the cardboard packaging.
We cannot lose our customers' trust any more. Thank you.

Result of Translation in Conyac

Number of Characters of Requests:
221letters
Translation Language
Japanese → English
Translation Fee
$19.89
Translation Time
13 minutes
Freelancer
ryo55 ryo55
Senior
カナダで生まれ育った日系カナダ人です。英語ネイティブで、日本語堪能です。
現在日本に住んでおり、様々な翻訳作業を行っております。
（ビジネスコミュニケ...

Other Translations From Japanese To English Are Made Public

Let's learn the richness of the land Let's feel the richness of the land Let's enjoy the richness of the land In order to protect the richness of the land
Japanese → English
I have issued the transmittal letter. I will send it to you via e-mail together with the details of the transmit. This time, I chose "pick up" just to make sure. You told me that FedEx would not accept pick up, but I just hope they might accept it by any chance. I hope this may not bother you. If FedEx tell you they cannot pick up at any rate, please change the method to walk-in to their ce...
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Even though the amount of loading is the same, the logistics costs are not the same. The reason is most of the charge is not depending on each loading cost, but calculated with the total cost. Please understand as I divided the three logistic costs into three times. Logistic costs include the packing and de-packing costs. However, when returned to Taiwan, it is DAP, you have to pay for the co...
Japanese → English
Thank you for your interest in my product. This guitar is in good condition and is a very fine instrument. If you purchase this item, I will ship it free of charge. I cannot lower the declared value at the time of shipping, but I can reduce the price of the item. I used to use eBay until about 6 years ago and have exported items many times. I have only recently resumed listing about 2 ...
Japanese → English

ryo55's Public Translations

Hello, this is ※, I contacted you earlier.
Our company is looking for ★★ with 0% glycerin to use as an ingredient in ☆.
I would like to know your lowest price and quantity for ordering in bulk.

Is the ☆ you sell 0% glycerin?
If it is, please tell me the wholesale price and the minimum quantity.
We may make a purchase if it matches our budget.

Due to changes in Japanese law, products containing glycerin will not be allowed imports, so if you have any other products which are 0% glycerin, please let me know.
Also, are there any changes to the ingredients from before?
Japanese → English
I'm quite worried about the price hike of Toyota products.
The reason being that I don't think you can find ※※※ which outdo Toyota products from a quality perspective in any other country.
Your supplier probably thinks so as well.
Do you know when specifically Toyota products will rise in price?

Also, how many ※※※ do you have in stock?
How long would it be possible to supply Toyota products?

Sorry for all the questions

I'd like to order the following products as well.
It will be 10 packs in total.
Japanese → English
I ordered your product on Sept 28.
I sent a request for a refund on Oct 12 as the product had not been shipped, and reordered the product the same day. However, you shipped the product regardless of my request, making my second order redundant.
I requested to cancel the second order but you still shipped it.
I will send back the second order so please refund me the full amount.
Thank you.
Japanese → English
Sorry for my late reply.

It is possible to reship the item.
However, there is a possibility that the item will not arrive on your desired date.

In my experience, if the product was not recieved and sent back, there is a possibility that it may take around a month.

Currently, the item is in storage.
I don't know for sure, but is it difficult to contact the storage location and change the shipping address?

To reship again from Japan will cost $59.
Please decide on what you would like to do. Thank you.
Japanese → English