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  4. I requested to use proper cardboard p...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I requested to use proper cardboard packaging because the outer box is damage...

Original Texts
外箱が破損するから、きちんとダンボールで梱包して送付するように依頼し、あなたはダンボール梱包を関係部署に連絡したと言った。しかし、添付画像を見れば分かるが、実際は8個全て、梱包されずにむき出しのまま来て外箱は破損している。ドイツamazonは顧客の信頼を簡単に裏切るので、私はあなた方の対応に激しく怒ってる。ドイツamazonの倉庫担当者は日本に送付すると長旅で外箱が傷む事くらい想像できないのか？今回は単なる謝罪だけでは許さない。業務改善マニュアルレポートを提出してください。
atsuko-s
Translated by atsuko-s
I asked you to pack it with a cardboard and ship it out properly in order not to avoid the outer box from getting damaged, and you said to me that you contacted to the related department about the packing with cardboard. However, as you can see the attached picture, all of eight bared items were delivered without packing and the outer boxes are damaged. German Amazon destroys customer's trust easily, I am apoplectic with rage about your correspondence.
Can't the person in charge of the warehouse of German Amazon imagine that the outer box would get damaged on sending the items to Japan since it is a long journey? I won't forgive you for this issue by a simple apology. Send me the manual report for operational improvement.

Result of Translation in Conyac

Number of Characters of Requests:
239letters
Translation Language
Japanese → English
Translation Fee
$21.51
Translation Time
12 minutes
Freelancer
atsuko-s atsuko-s
Starter
誠実に対応してまいりたいと思います。よろしくお願いいたします。

Other Translations From Japanese To English Are Made Public

I have not yet received the updated data for the progress sheet which Mr. ○○ requested to you the other day. Please update your progress sheet to a detailed format just like the one attached. It is necessary for us to submit it to the quarantine station when we apply for the import of ○○○.
Japanese → English
We would like to place an order with you in advance, although we haven't received an order from our client yet. However, we would like our order to arrive sometime in May through June. Would it be possible for you to keep it until May and ship it upon our request? If it is OK with you, we will place an order in a few days.
Japanese → English
It is very risky not to know for sure if it is real or fake. It is even more so because of the high price. Could you please cancel my order once? I apologize for the inconvenience.
Japanese → English
I am sorry to be late in sending my reply email to you. I am a GP (General Partner) of LAC in the fund group called KJFF. I want to sell this share and receive the amount in cash. Please instruct me in the future procedures. In addition, KV distributed their shares of GitLab independently of Sweetgreen, Inc. I also received a request for my contact with Andrew Ryan of Alex Brown regarding ...
Japanese → English

atsuko-s's Public Translations

We did the review of C to A yesterday, and got one feedback from A.
As a result that we rechecked the details with A, we concluded as follows. We had misunderstood of question B on the way of confirming. This 7 dollars should be basically the cost to occur in C so that D should also pay this.
According to A's confirmation, S is necessary to refer the multiple columns, different from ordinary
matter. 7 dollars was secured from F point of time as this allocation.
I am very sorry to ask you after the agreement, but would like to request you of this change.
I will attach A's e-mail as the evidence of the confirming result. A hadn't disagreed except this point.
Japanese → English
The details
We urged the consolidated delivery service (A company) to issue MBL number, but hadn't received any e-mails.
The person in charge of AMS transmission mistook to register for the concerned BL as transmitted on the internal shared sheet, so unsent situation wasn't recognized.
After the ship had left, A company informed MBL and we noticed AMS unsent.
We immediately handled with the AMS transmission.
The consolidated deliver service usually sends Notice before leaving.
However, A company didn't deal with informing Notice of AMS unsent.
Japanese → English
As for Receipt,
I would like to ask you about writing the receipt.
I have asked you to creating simplified receipt so far.
However, could it be possible for you to make the official receipt and send me it by e-mail when I make an order?
I would like you to write the below points.
- Your company's name, address, and telephone number
- The product name (the official name of the product including the model number, not just model number)
- Order quantity
- The product price and the total sum
- Our company's delivered address and billed address

We will always need the receipt with the above content.
Japanese → English
I am really sorry that you may be offended by the content.
I would like to solve the problem of the import and to place orders continuously, so I am now working with the specialist. I would appreciate if you could give me some more time.
Japanese → English