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  4. This time's two complaint request mad...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] This time's two complaint request made me really mad. Because as in the pict...

Original Texts
今回の2件のクレーム申請について、私は本当に腹が立っている。
なぜなら、申請時の写真を見ればあきらかなように、不十分な梱包が原因で、これら2点の商品は大きなダメージを受けたからです。

御社はこれまでDHLの返信の遅延を理由に、対応を繰り延べされてきました。

私は御社との長期的な取引を希望していますが、今回のDHLの遅すぎる対応には我慢できません。

何かお互いに取って、良い解決案が無いか、相談をさせてください。
lisa55
Translated by lisa55
I am really upset about these 2 claim issues.
Because you can clearly see from the claim document's photo that these 2 items got damaged from inadequate packaging.

You have been deferring to take action blaiming it on DHL's late reply.
I am wishing to have a long term business with your company, but this late action of DHL is not acceptable.
Can we have a discussion to find a solution that would be good for both of us.

Result of Translation in Conyac

Number of Characters of Requests:
202letters
Translation Language
Japanese → English
Translation Fee
$18.18
Translation Time
40 minutes
Freelancer
lisa55 lisa55
Starter
日英タイの通訳をやっています。
母国語は日本語です。
英語はTOEIC975点。
文法で考えるよりは耳慣れた英語に訳すタイプです。
国立外国語大学...

Other Translations From Japanese To English Are Made Public

Dear Hannah I am sending you the documents. Among them, c79 is missing and there are some areas that VAT calculations were wrong but it is very difficult to ask our accounting firms which we have been dealing with to correct the mistakes. Through a Japanese broker, we had to work with three accounting firms so far, they are AVASK、Meridian and VATGLOBAL. We didn't wish to change like this ...
Japanese → English
I could not use the coupon code that you gave. Coupon code: 000 Even when I enter this code, no discount is applied. It says that it is not a valid coupon. Please make it so that I can use my coupon code. Hoping for your kind response.
Japanese → English
Since we are paying the wholesaler a processing fee, could our company's packages ordered by the customers be separately kept in their warehouse? The price has already been paid, but the products have not been shipped. Hence, the payment for the product pricing this time round has been ceased by the manager. Since the products are delayed and we cannot sell them during the projected period, a p...
Japanese → English
I have a question. My friend would like to get TUMMY & BACK PLATES of Naomi. So, I would like to ask you one thing. I bought TUMMY & BACK PLATES for Naomi from the shop, irresistables. I will pay all costs, including the commission fee to you, the shipment fee to Japan etc. I will send you TUMMY & BACK PLATES that I purchased, so would it be possible for you to paint it and send ...
Japanese → English

lisa55's Public Translations

Thank you for waiting.
Final inspection and cleaning of the product is finished, I will ship it tomorrow.
Especially for fingerboard and body part, I used oil to polish, so the appearance is so beautiful that it doesn't seem like a vintage guitar.
I will pack it carefully and ship out.

As for the packing list, I will state it as "a gift", in order to lessen the possibility of the import duty to be charged.

Please kindly wait for a little while until the product arrives.
Thank you.
Japanese → English
今、オファーを受けられる状態ですか？
もしそうであったら、750ドルでオファーを受けることは可能ですか？
宜しくお願いします。
English → Japanese
Regarding the sample, this time, there is no need for the "import approval form"

Our company is considering to import and distribute as food.
This sample is for that purpose, therefore, there is no need for the "import approval form".

Also along with this sample, I would like to submit to quarantine station "production process chart" and "Material chart" that I requested you to submit, in order to proceed to actual procurement.
I would also like you to submit your result of the safety inspection then.
Japanese → English
Lily & Ally aim for design using real pearls, corals and natural stones in hope that children should wear natrual brilliance. This is the reason we intentionaly chose to use the word jewelry. There is also a reason for adding the word fashion.

Small children doesn't have their fixed fashion style from their early childhood. Hair and skin color change along their growth. Their taste and sence of values change as well. Thus fashion that suits them most cannot be settled in the same way too.
Japanese → English