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[Translation from Japanese to English ] This time's two complaint request made me really mad. Because as in the pict...

Original Texts
今回の2件のクレーム申請について、私は本当に腹が立っている。
なぜなら、申請時の写真を見ればあきらかなように、不十分な梱包が原因で、これら2点の商品は大きなダメージを受けたからです。

御社はこれまでDHLの返信の遅延を理由に、対応を繰り延べされてきました。

私は御社との長期的な取引を希望していますが、今回のDHLの遅すぎる対応には我慢できません。

何かお互いに取って、良い解決案が無いか、相談をさせてください。
lisa55
Translated by lisa55
I am really upset about these 2 claim issues.
Because you can clearly see from the claim document's photo that these 2 items got damaged from inadequate packaging.

You have been deferring to take action blaiming it on DHL's late reply.
I am wishing to have a long term business with your company, but this late action of DHL is not acceptable.
Can we have a discussion to find a solution that would be good for both of us.

Result of Translation in Conyac

Number of Characters of Requests:
202letters
Translation Language
Japanese → English
Translation Fee
$18.18
Translation Time
40 minutes
Freelancer
lisa55 lisa55
Starter
日英タイの通訳をやっています。
母国語は日本語です。
英語はTOEIC975点。
文法で考えるよりは耳慣れた英語に訳すタイプです。
国立外国語大学...

Other Translations From Japanese To English Are Made Public

Hello Justin Thank you for taking care of the shipping cost. I understand. I transferred the fund, please wait for a few days. Thank you. Hello Hannah Thank you for your mail. I understand. I transferred the money overseas and it should be reflected in a few days. I will send the transaction data as well. Thank you.
Japanese → English
There was a request from the shipper to collect the MBL in one case. Based on A regulation, would changing it cause any issues? I received the following requests from them for the lading. Can we request you to issue arrival notice to AXIS and accept our BL as an agent? If yes, we'll send the HBL, MBL, debut note, so please bill the collect fee from AXIS. Thank you for your confirmation.
Japanese → English
Regarding the deposit - if the manufacturer requests one, please send them the text. We won't cancel the order should the supplier also ask for our creditability; in this case please proceed without a deposit. I don't understand why a deposit would be required six months before the product is shipped. Even the manufacturer does not require one. Is the delivery date the date stated in the atta...
Japanese → English
The reason is that idols show performances of selfies shooting themselves using a mobile phone and they express the feeling of commonality as same as they shoot selfies. Blackpink is a group of singers from Korea, but they lived in Australia or New Zealand, so they speak other languages as well. At this live event, there is no language or cultural barrier as they sing their songs in Japanese i...
Japanese → English

lisa55's Public Translations

Thank you for waiting.
Final inspection and cleaning of the product is finished, I will ship it tomorrow.
Especially for fingerboard and body part, I used oil to polish, so the appearance is so beautiful that it doesn't seem like a vintage guitar.
I will pack it carefully and ship out.

As for the packing list, I will state it as "a gift", in order to lessen the possibility of the import duty to be charged.

Please kindly wait for a little while until the product arrives.
Thank you.
Japanese → English
今、オファーを受けられる状態ですか？
もしそうであったら、750ドルでオファーを受けることは可能ですか？
宜しくお願いします。
English → Japanese
Regarding the sample, this time, there is no need for the "import approval form"

Our company is considering to import and distribute as food.
This sample is for that purpose, therefore, there is no need for the "import approval form".

Also along with this sample, I would like to submit to quarantine station "production process chart" and "Material chart" that I requested you to submit, in order to proceed to actual procurement.
I would also like you to submit your result of the safety inspection then.
Japanese → English
Lily & Ally aim for design using real pearls, corals and natural stones in hope that children should wear natrual brilliance. This is the reason we intentionaly chose to use the word jewelry. There is also a reason for adding the word fashion.

Small children doesn't have their fixed fashion style from their early childhood. Hair and skin color change along their growth. Their taste and sence of values change as well. Thus fashion that suits them most cannot be settled in the same way too.
Japanese → English