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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] As written above, I am in possession of a Lrg Filigree pendant and a #2 cross...

Original Texts
現在上記、Lrg Filigree pendantと#2 cross ball necklaceを所持しています。(添付画像1枚目2枚目)

これを添付写真3枚目のように#2 cross ball necklaceにLrg Filigree pendantを付けたいです。
その場合の費用はどれぐらいかかりますか？

どこにお送りすればいいでしょうか。
お送り先も教えてください。

発送方法はEMSでも大丈夫でしょうか？
以上になりますが、お返事お待ちしております。
michael_1987
Translated by michael_1987
As written above, I am in possession of a Lrg Filigree pendant and a #2 cross ball necklace. (the 1st and 2nd attachments)

Similar to picture number 3, I would like to add a large Filigree pendant to the #2 cross ball necklace.
How much would this cost?

Where would it be ok to send these items?
Please send an address.

Is EMS ok for a delivery method?
That is all. I look forward to a reply.

Result of Translation in Conyac

Number of Characters of Requests:
225letters
Translation Language
Japanese → English
Translation Fee
$20.25
Translation Time
4 minutes
Freelancer
michael_1987 michael_1987
Standard
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michael_1987's Public Translations

The product that the buyer ordered has already arrived. You can check with the tracking number.
If it is just that the buyer is unsatisfied with the product, that is not a mistake of mine. The buyer left me negative feedback based on that, but Amazon recognized that and removed that evaluation for me.
If the buyer submits a claim, does Amazon accept them unconditionally? I will receive a return, but are you aware of the strangeness of the buyers wording?
If the buyer would like to return, below is the appropriate address.
Japanese → English
When the documents have been published, it seems like the contents are going straight to the one in charge by email as well. I'm so sorry, it is necessary for do an collection request there. Could you call this number? Please stick this document to the item. I was told that delivery will take over 2 weeks, so I have used a different trading company this time.
Searching for past emails has really taken up too much time. If you have any questions for me, could you please write them when you email me. Even I don't like being asked the same question over and over again. If you understand, could you please respond.
Japanese → English
Thank you for your reply. We will proceed with the half price return, so please wait while the payment is being concluded.

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Although the product was mistakenly purchased by the customer, as it is a food product, we cannot accept returns.

Through contact with the customer, we have agreed upon a 50% payment return. However, on the management screen, I can only choose a full price return.

How can I do a half price return?

Thank you in advance for your reply.
Japanese → English
We are currently in the process of creating the manual. I will list what I feel are defects.
Please advise on how I can improve them.

Problem points:
*When the app is opened on an iPhone, forced closure happens often.
* When starting the upload on an iPhone, forced closure happens often.
* In the explanation, a Wi-Fi password is requested, but there is none.
* There is a lag of 15 minutes from uploading to the iPhone to seeing it on the device.
* When opening the app on an Android the Wi-Fi connection mark shows, but it does not synchronize with the playlist.
Japanese → English