[Translation from Japanese to English ] The item below was bid but I was told by the customer that it is not able to ...

Original text

次の商品について、落札されたのですが、お客様から支払いができないとの連絡を受けました。
支払い方法はペイパルです。

・

今回、初めて販売したのですが、システム上、不具合があるのではないかと考えています。
また、システムの不具合でなければ、私の登録方法や手続きに問題があるのかもしれません。
いずれにしても、調査の上、対処の方法について教えていただけないでしょうか。
よろしくお願いいたします。

Translation / English

The item below was bid but I was told by the customer that it is not able to make a payment.
The payment method is PayPal.

·

This was my first selling but I think there is something wrong on the system.
If it is not a problem on the system, it might be my fault registering or something.
Anyways,please investigate on it and tell me how to seal with it.
Thank you.

Translation / English

The following item was purchased, but the customer said payment cannot be made.
Payment was attempted via PayPal.

-

It was my first time to sell, but I think there is a failure in the system.
Also, if it's not system error, my registration and process might have a problem.
Either way, will you investigate and let me know what I should do?
Thank you.

Translation / English

Bidding ended successfully for the following item, but I received word that the customer cannot pay.
The payment method used is Paypal.

・

This is my first time selling, but I think there may be a problem with the system.
If it is not a problem with the system, perhaps there is an issue with the registration method I used or application process.
Either way, please look into this issue and let me know what to do to resolve it.
Thank you.