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[Translation from Japanese to English ] We received the items we had ordered the other day, and our staff members com...

Original Texts
この前注文した商品が届き、スタッフが全て検品を終了しました。

今回もガラスの割れが6個ありました。


配送会社に伝えたところ、発送者側からの申し出ではないと商品の補填がされないようです。

あなたの方から配送会社(TNT)に商品破損があった旨を伝えていただけますか？


あたなの方から連絡すれば、配送会社が必ず補填をしていただけるようです。



毎度のことだと思いますが、本当に困ります。

このままですと新品として販売ができません。


早急に対応をいお願い致します。


詳細は添付画像をご覧ください。
marukome
Translated by marukome
We received the items we had ordered the other day, and our staff members completed inspecting all the items.

We had six broken glasses again this time.

We contacted the shipping company, and they told us that the item will not be compensated unless the sender claims it.

Could you contact the shipping company(TNT), and tell them there were fault items?

If you contact them, it seems that the shipping company is sure to compensate it.



This repeated case really puts us in trouble.

In this condition, we cannot sell as new products.

Please deal with this immediately.

Please see the attached picture for the details.

Result of Translation in Conyac

Number of Characters of Requests:
235letters
Translation Language
Japanese → English
Translation Fee
$21.15
Translation Time
7 minutes
Freelancer
marukome marukome
Starter (High)
Six-year experience in translation. Resident of Tokyo. Translate English and ...

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marukome's Public Translations

I have checked the enclosed card,too.
The card does not certainly correspond with this model.

This is my responsibility. Please let me pay you back $30.

However, I do not offer to ship an item as gift.
I proposed you that I could list the item price cheaper on the label as tax measures.
You need to agree with some conditions I proposed you for that.
If you agree with it, I told you to tell me the price to be written.
As you did not respond, and the payment was completed, I sent you the item.
Japanese → English
またご迷惑をおかけし申し訳ありませんが、当弁護士がミワさんのご遺言に重大な問題を発見しました。私の暮らす州法によると、火葬には直系親族全員の承諾が必要です。この法律によりFさんとHさん両者がミワさんの遺志に従うという承諾書にサインをしないとミワ叔母さまの火葬、及び埋葬ができないのです。書類を同封いたします。公証人によるサインも必要です。米国で判子はサインとみなされないため、判子は不可です。漢字とローマ字の両方でサインしてください。公証人が判子を必要とするならば、判子だけではなく手書きの名前と共にご使用ください。
English → Japanese
1. It will only be sold on our online site.
We import from a manufacturer and sell the items.
We are not planning to sell your items at wholesale.
We are considering to create our own brand, and sell at wholesale in the future.

2. Special site for *** is being made.
We currently do not have our own brand.
The site will be a collection of good quality products from abroad.

3. Yes, we understand necessary papers, and submission categories for import.
We need manufacturing process sheets for import permission, and papers clarifying ingredients since they are tantamount to food.
If not, import will not be accepted.

4. We got it from the news abroad.
Japanese → English
I am sorry to have troubled you.
It took some time, but I sent it to you.
It will be normally arriving in about 7-10 days.

Three sheets are in, including complimentary two.

The one I sent the other day to another customer was sent back to me due to incorrect address.

It is highly likely that it is within America,
since it is not sent back to me.

I hope the one I send this time reaches you safely.
Please let me know when it arrives.

I am sorry it took a while.
I thought it would be no problem if the parcel was registered.

Thank you.
Japanese → English