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[Translation from Japanese to English ] Thank you for your message. I am very sorry to hear that the lens does not w...

This requests contains 117 characters and is related to the following tags: "Business" "e-mail" . It has been translated 2 times by the following translators : ( sujiko , ka28310 ) and was completed in 0 hours 8 minutes .

Requested by tmakiko at 19 Aug 2016 at 08:38 1046 views
Time left: Finished

ご連絡ありがとうございます。
レンズがうまく動いていないということで大変ご不便をおかけしてます。
もし、レンズ自体の故障であれば、修理代金の一部返金または商品の返品を受付いたします。
シグマ社より連絡がありましたらお気軽にお問合せください。

Thank you for contacting me.
I apologize to have caused you an inconvenience as the lens does not work well.
If it is a problem at the lens, I will refund part of repair fee or you can return it to me.
If Sigma contacts you, please feel free to ask.

Client

Additional info

当方より販売したカメラレンズとお客様のカメラ本体が相性のためかきちんと撮影できない状態です。お客様がメーカーのSigma社に調整依頼をされています。

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