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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I have one thing that I have to apologize you about. When I tried to ship th...

Original Texts
謝らなければならないことがあります
あなたのギターを発送しようとしましたが、保管庫から在庫がなくなっていることが判明しました
注文日の翌日から本日まで探しましたがまだ見つかっておりません
紛失または過去に日本のショップで販売してしまったか最悪の場合盗難も考えられます。
このような事態は初めてで連絡が遅くなって申し訳ございません。
引き続きショップと連携して探しますのでまたご連絡致します。取りあえず代金を返金させて下さい。
大変ご迷惑をおかけ致しますがご理解ご協力の程宜しくお願い致します
transcontinents
Translated by transcontinents
There is something I have to apologize to you.
When I was about to send your guitar, I found out that stock disappeared from the storage.
I looked for it from the day after your order till today, but i haven't been able to find it yet.
It could be lost or sold at a shop in Japan in the past, or for the worst case it could have been stolen.
This is the first time I encounter such situation, and I apologize for my late reply.
I will continue working with the shop, and will contact you later. For now, I'd like to make refund.
I'm very sorry to cause you inconvenience, I appreciate your kind understanding and cooperation.

Result of Translation in Conyac

Number of Characters of Requests:
239letters
Translation Language
Japanese → English
Translation Fee
$21.51
Translation Time
5 minutes
Freelancer
transcontinents transcontinents
Starter
ビジネス文書作成、交渉、輸出入実務の経験があり、ビジネス関連コミュニケーションが得意分野です。
迅速、簡潔で適切な翻訳を心がけています。


I ...

Other Translations From Japanese To English Are Made Public

OO is a shop/brand launched wanting to directly sell items to Harajuku girls all over the world while living in Japan. The shop concept "Kawaii Pastel, Poisonous Pastel" means "Kawaii could get poisonous when it gets too sweet". Based on the street style which is expanding from Harajuku to the world, we offer handmade jewelries which are carefully made piece by piece for the girls and boys wh...
Japanese → English
Thank you for your continual support. We received a inquiry about an defect of instruction manual from customer who purchased your product A123. On the assembly production drawing, there is a part marked by ↑, but in the mark manual and parts in the package didn't have that part. Please make a investigation promptly if the mark on the assembly production drawing was shown by wrong or mark ma...
Japanese → English
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Japanese → English
Thank you for your purchase. I just noticed when shipping that there is wrong information regarding the size. These shoes do not have a standard of US12.5. The size sold now are 29cm(US11.5) and 30cm(US13). Would it be alright to send you the size in 30cm(US13)? If this size does not fit you, I refund you. I am waiting for your reply soon.
Japanese → English

transcontinents's Public Translations

I apologize for the delayed payment. Log in to bank account is temporarily locked, and currently I'm in process to have it unlocked. I guess the issue will be solved within this week. Or I think I can make payment immediately via PayPal.
Do you have PayPal account??
Japanese → English
I received a message from an upset buyer because tariff was imposed. Also, I received a negative feedback.

Buyer: kreymud

In the past, eBay deleted negative feedback from buyers due to tariff several times.

You can see by checking communication via messages, so please kindly check and delete negative feedback.
Japanese → English
Thanks for your reply.
Do you offer any buyer discount?
Your shop offers a lot of attractive brands, and if I get discount I can sell them in Japan, so I hope to continue buying from you.
I appreciate your kind consideration.
Thank you.
Japanese → English
Sorry for not being able to reply due to time difference between Minnesota and Japan.

I haven't used Microsoft teams, but I think I can use it.
Just in case, will you prepare Zoom or Skype as well?

There is 14-hour time difference between Japan and Minnesota, so considering your schedule, our translator and myself, I'd like to request the following.

1. 6am to 9am, Monday-Thursday in Minnesota time
2. Or after 3pm on Friday, Minnesota time
Japanese → English