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[Translation from Japanese to English ] Regarding the issue that our account was suspended, I have created appealing ...

Original Texts

私たちのアカウントが停止された件についてアピール文を作成しましたので送ります。
アカウントが停止された原因‐　Amazon.ukで出品した際に閉鎖されたアカウントとの関連付けを疑われたからである。

1．なぜ今回の問題が起こってしまったのか。

当社の出品は、ツールにて一括出品を行っており、システムの不備でまれに日本の出品者と同じ商品をピックアップしてしまうことがある。
その都度確認し、見つかった場合は即削除しているが、今回はそれが閉鎖された出品者と同じ商品を出品されてしまっていた。
marukome
Translated by marukome
I send you the appealing letter regarding the cancelled account.
The reason why the account was cancelled. They suspected that it was related to the closed account when you had displayed items at Amazon.uk.

1. Why has this problem occurred?

Our items are shown in a lump by tool, and sometimes due to systematic error, there are cases when it picks up same products as other Japanese sellers.
We check each time, and delete immediately when we find the overlapped items, however this time it displayed the same item as the closed seller.

Result of Translation in Conyac

Number of Characters of Requests:
238letters
Translation Language
Japanese → English
Translation Fee
$21.42
Translation Time
29 minutes
Freelancer
marukome marukome
Starter (High)
Six-year experience in translation. Resident of Tokyo. Translate English and ...

Other Translations From Japanese To English Are Made Public

As we have to submit its factory name and company name when to declare importing table wares the customs, we cannot have the ordered products. If you can obtain information either from a maker or overseas site, you can continuously order them. As table wares are the main order, we cannot accept other items. As we deal with small money to order, and we order in other brands, when we cannot requ...
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Hello, Mike, I heard the client is explained about last year's audit result and this year's audit plan every year from you. Could you explain as usual at the meeting on 11 December this year? I look forward to seeing you at a next week's business trip. Yoko
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Thanks for your sample. All have arrived safely. I have questions for following. Q1. Which one is cheaper, oak and ash? Q2. About how much would it cost for FOB p[rice when making the table using ash? I am sorry to put you any trouble but I am waiting for your reply soon.
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I would like to sell delta items. Please tell me about information category listing. I chose Classified Ad at listing format. As there is no item to input items amounts, I cannot list. An error shows. Please advise me detailed method of listing.
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marukome's Public Translations

I have checked the enclosed card,too.
The card does not certainly correspond with this model.

This is my responsibility. Please let me pay you back $30.

However, I do not offer to ship an item as gift.
I proposed you that I could list the item price cheaper on the label as tax measures.
You need to agree with some conditions I proposed you for that.
If you agree with it, I told you to tell me the price to be written.
As you did not respond, and the payment was completed, I sent you the item.
Japanese → English
またご迷惑をおかけし申し訳ありませんが、当弁護士がミワさんのご遺言に重大な問題を発見しました。私の暮らす州法によると、火葬には直系親族全員の承諾が必要です。この法律によりFさんとHさん両者がミワさんの遺志に従うという承諾書にサインをしないとミワ叔母さまの火葬、及び埋葬ができないのです。書類を同封いたします。公証人によるサインも必要です。米国で判子はサインとみなされないため、判子は不可です。漢字とローマ字の両方でサインしてください。公証人が判子を必要とするならば、判子だけではなく手書きの名前と共にご使用ください。
English → Japanese
1. It will only be sold on our online site.
We import from a manufacturer and sell the items.
We are not planning to sell your items at wholesale.
We are considering to create our own brand, and sell at wholesale in the future.

2. Special site for *** is being made.
We currently do not have our own brand.
The site will be a collection of good quality products from abroad.

3. Yes, we understand necessary papers, and submission categories for import.
We need manufacturing process sheets for import permission, and papers clarifying ingredients since they are tantamount to food.
If not, import will not be accepted.

4. We got it from the news abroad.
Japanese → English
I am sorry to have troubled you.
It took some time, but I sent it to you.
It will be normally arriving in about 7-10 days.

Three sheets are in, including complimentary two.

The one I sent the other day to another customer was sent back to me due to incorrect address.

It is highly likely that it is within America,
since it is not sent back to me.

I hope the one I send this time reaches you safely.
Please let me know when it arrives.

I am sorry it took a while.
I thought it would be no problem if the parcel was registered.

Thank you.
Japanese → English