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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] While I was preparing shipment, I got into an accident by shelf falling down....

Original Texts
発送の準備をしていたら棚が倒れる事故に遭いました
幸いスタッフに怪我はなかったが商品が壊れてしまった

同じ商品を手に入れるためスタッフと一緒に全力で探したが
日本のショップは何処も品切れで見つからなかった
商品をすぐに届ける事ができなくなって本当にすみません
この商品が何時手に入るか全く予想ができませんが
あなたは待つことが出来ますか？

その場合、一旦キャンセルして商品の入手が可能になったら
すぐあなたに連絡しようと思います
あなたの希望を聞かせてください

不便をおかけしてすみません。
よろしく
transcontinents
Translated by transcontinents
While I was preparing shipment, I got into an accident by shelf falling down.
Fortunately, no staffs got hurt but items got broken.

I put my fullest effort to get same item with other staffs, but it is out of stock everywhere in Japanese shops.
I'm really sorry for not being able to deliver the item immediately.
I have no idea when I will get this item again next, but can you wait?

In that case, I will cancel it for now and let you know when item becomes available.
Please let me know what you think.

Sorry for causing you an inconvenience.
Thank you.

Result of Translation in Conyac

Number of Characters of Requests:
239letters
Translation Language
Japanese → English
Translation Fee
$21.51
Translation Time
7 minutes
Freelancer
transcontinents transcontinents
Starter
ビジネス文書作成、交渉、輸出入実務の経験があり、ビジネス関連コミュニケーションが得意分野です。
迅速、簡潔で適切な翻訳を心がけています。


I ...

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When I opened the cardboard box, the glass was already broken. Since there was no big damage outside of the cardboard box, I think the glass was broken due to the shock during the transportation. As I assumed the frame is also a part of the item, I would like you to issue a partial refund.
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transcontinents's Public Translations

I apologize for the delayed payment. Log in to bank account is temporarily locked, and currently I'm in process to have it unlocked. I guess the issue will be solved within this week. Or I think I can make payment immediately via PayPal.
Do you have PayPal account??
Japanese → English
I received a message from an upset buyer because tariff was imposed. Also, I received a negative feedback.

Buyer: kreymud

In the past, eBay deleted negative feedback from buyers due to tariff several times.

You can see by checking communication via messages, so please kindly check and delete negative feedback.
Japanese → English
Thanks for your reply.
Do you offer any buyer discount?
Your shop offers a lot of attractive brands, and if I get discount I can sell them in Japan, so I hope to continue buying from you.
I appreciate your kind consideration.
Thank you.
Japanese → English
Sorry for not being able to reply due to time difference between Minnesota and Japan.

I haven't used Microsoft teams, but I think I can use it.
Just in case, will you prepare Zoom or Skype as well?

There is 14-hour time difference between Japan and Minnesota, so considering your schedule, our translator and myself, I'd like to request the following.

1. 6am to 9am, Monday-Thursday in Minnesota time
2. Or after 3pm on Friday, Minnesota time
Japanese → English