[Translation from Japanese to English ] Dear **, Thank you for your inquiry. We prompted the same order transacti...

Original text

**様

お問い合わせありがとうございます。
こちらで同様の注文処理を試してみましたが、ご報告のエラーを再現することができませんでした。
もしかしたら、お客様のブラウザやインターネットキャッシュに問題があるかもしれません。
条件を変えてお試しいただけますでしょうか。

どうぞよろしくお願いいたします。

Translation / English

Dear **,

Thank you for your inquiry.
We prompted the same order transaction several times but we could make it happen the same error you reported.
There may be a problem with your browser or Internet cash.
Could you try it again after changing the conditions?

Thank you.

Translation / English

Dear **,

Thank you for your inquiry.
I tried the same order process, but I was not able to recreate the same error you reported.
It may have been caused by your browser or internet cache.
Would you change the setting of your computer and retry?

Thank you.

Translation / English

Dear **,

Thank you for your inquiry.
We tried the same process of order in our side, but we could not reproduce the error you had reported.
There might be some problem in your browser or internet cache.
Can you please try again under different condition?

Thank you in advance.

Translation / English

Dear **

Thank you for your inquiry.
I have tried out the same order, but the error which you reported didn't occur.
This can be possibly due to tour browser or Internet cache problem.
Could you please try again by changing the conditions?

Thank you very much.