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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Customer told me they would like to change the shipping address from an Ameri...

Original Texts
私はこの注文に関して客から発送先を注文時のアメリカではなくインドネシアの住所に変更して欲しいと言われた
住所変更はシステム上私には上出来ないので注文を一旦キャンセルして再度注文して欲しいと伝えたがその後客からの連絡が途絶えたので注文を完了出来ないでいる
私はこの注文をどの様に処理すべきですか？
またUndeliverable shipping addressとしてキャンセルした場合、私のアカウントに悪影響はありますか？

何度か連絡しましたが返信が無かった為この注文をキャンセルしました
arknarok
Translated by arknarok
Customer told me they would like to change the shipping address from an American one, which they used at the time of order, to an Indonesian one.
Since the system does not allow me to change the address I told them to cancel the order and place it again, but I haven't heard from the customer since, and the order is still in process.
What should I do about it?
Will canceling it due to "Undeliverable shipping address" have a negative effect on my account?

I've tried to contact you several times, but haven't received a reply, so I've canceled the order.

Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
11 minutes
Freelancer
arknarok arknarok
Standard
Professional Japanese-Russian translator (over 30 books experience). I also h...

Other Translations From Japanese To English Are Made Public

Thank you for your reply. The number of items that I ordered is fine then. Does the product come with a manual in Japanese? About the shipping method, can you do it through your company's procedure? If you can, please let me know the amount of the shipping fee. Then please let me know the bank account I will wire transfer to.
Japanese → English
Thank you for your time for our meeting the earlier day. It was very valuable time for us to talk with you about new business. To proceed your purchasing BTC this time, we'd like to ask you to talk with Ms.Mieko, who's in charge of our current business. From now on, she'll contact you directly about this issue, please be noted.
Japanese → English
As there was a problem with supplying the items, we are looking for a supplier except your company. As we will order 100 pieces, please sell us all by the same price. As transiting is late after payment, this time, there are some companies who do not order. Although he is hard with the price, as for shipping date, he never claims. After ordering, additional conditions are asked, clients order...
Japanese → English
We will place a new order for books. The mailing address for the books will be changed from this time. The new address is as follows. I would like to pay by credit card this time. Thank you in advance.
Japanese → English

arknarok's Public Translations

Sales Permission

1) Supplier consents to Distributor selling F's products through Amazon Japan until April 2017.
2) This permission shall automatically renew on the end of term written in (1) or on the end of subsequent terms for a one-year term, unless either Supplier or Distributor expresses specific intent concerning this matter.
3) Supplier may terminate this permission at any time upon at least two months notice.

Signing representative should inform us on their name and position.
Should you disagree with any part of the permission, please amend it and inform us.
In case there are no further problems, print the permission and sign it personally.
Japanese → English
We are really sorry you have to wait so much for the eagerly awaited order.
Our company outsources shipping, but it was our trouble with sending the product to them which delayed the shipping.
Not only did you pay immediately, you've also paid for EMS.
To apologize, we will return the extra $10 you've paid.
We are really sorry.

Because of the business trip, the product will be shupped ** days later.
You will have to wait, but we hope for you understanding.
Japanese → English
The package arrived yesterday.
I've checked it and when I rotate the knob on the right channel, sound suddenly disappears, then reappears.
In other words, there's some range in which there's no sound.
As for the left channel, the sound doesn't get louder when I increase the volume.
When I raise the volume, the channel balance gets thrown off.

The volume switch is broken. I'm extremely disappointed.

I've purchased the item because I was told it was good.
But it needs repairs to be usable.
Can I have a partial refund?
I would like $100 returned through Paypal.

I'll be waiting for your reply.
Japanese → English
"DJ Daishizen Presents DAICHI MIURA NON STOP DJ MIX", a non stop mix by DJ Daishizen, released today, on February 17th!

DJ Daishizen Presents DAICHI MIURA NON STOP DJ MIX

iTunes:
https://geo.itunes.apple.com/jp/album/id1080902434?at=1l3v225&app=itunes
Japanese → English