バイヤーから商品不達の連絡がきました。
この商品ですが、発送後、バイヤー不在で郵便局に保管されていたので、郵便局に連絡するようにメールしたのですが、メールが届きませんでした。
そしてバイヤーから商品不達のメールが来ました。
改めてバイヤーにメールしたのですが、やはりメールが届きません。
バイヤーからきたメールには、メルアドが記載されていたようですが削除されています。
どう対応すればいいでしょうか？
Rating
60
Translation / English
- Posted at 13 Jan 2016 at 10:17
The buy contacted me, saying that the product had not been delivered yet.
After the product was shipped, the post office attempted to deliver it when the buy was not at home and it had been kept at the post office. So I emailed to the buy to ask him to contact the post office, but I did not receive a reply from him.
That’s when I received his email of the undelivered product.
I emailed him again, but again I didn’t receive a reply from him.
The mail sent from the buy seemed to have his email address, but it was deleted.
How should I deal with this situation?
After the product was shipped, the post office attempted to deliver it when the buy was not at home and it had been kept at the post office. So I emailed to the buy to ask him to contact the post office, but I did not receive a reply from him.
That’s when I received his email of the undelivered product.
I emailed him again, but again I didn’t receive a reply from him.
The mail sent from the buy seemed to have his email address, but it was deleted.
How should I deal with this situation?
Rating
50
Translation / English
- Posted at 13 Jan 2016 at 10:11
The buyer told me that the items had not reached.
The items had stored at the post office because of his/her absence, so I had told the buyer get on to the post office, however the email had not reached him/her.
Then, the buyer sent the email.
I had emailed the buyer again, but it had not reached him/her.
The email which the buyer had sent me had his/her mail address, but the address was deleted.
How can I do for the buyer?
The items had stored at the post office because of his/her absence, so I had told the buyer get on to the post office, however the email had not reached him/her.
Then, the buyer sent the email.
I had emailed the buyer again, but it had not reached him/her.
The email which the buyer had sent me had his/her mail address, but the address was deleted.
How can I do for the buyer?
