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[Translation from Japanese to English ] We have been finding a lot of defective items of "WRAP" these days. I find 1 ...

Original Texts
最近、「WRAP」の不良品率が高いです。大体、あなたの店から15個購入すると、１個は不良品があります。顧客から、「赤いランプがつかない」、「少しの振動で警報が鳴る」、「リモコンが作動しない」などクレームが来ます。これでは、顧客との信頼に傷がつきますし、私としても利益が損なわれます。以前は不良品はほとんど無かったです。出荷前に製品の検査をお願い致します。それか生産後に不良品がないか検査をしてください。これはお互いの利益、信頼のために書いてます。よろしくお願い致します。
yu510
Translated by yu510
We have been finding a lot of defective items of "WRAP" these days. I find 1 defective item out of 15 items I purchase at your store. I receive complaints which is like "Red lamp doesn't turn on", " Alarm goes off with a small vibration", "Remote control doesn't work" etc. from customers. This cause losing trust with customers, and losing our profits, too. We didn't use to see your defective items. Please check if the items are good to go before shipping. Please make sure to check that items have no defect after producing, as well. I'm writing this for the benefit and trust of each other.

Best regards,

Result of Translation in Conyac

Number of Characters of Requests:
235letters
Translation Language
Japanese → English
Translation Fee
$21.15
Translation Time
about 1 hour
Freelancer
yu510 yu510
Starter (High)
16歳から22歳まで海外の学校に通い、卒業後1～2年程カナダで音楽関係の仕事とホテルで受付や観光案内をしていました。
日本に帰国後、現在は外資系の企業で...

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yu510's Public Translations

I'm sorry, but I don't have my own web page.

I run a personal business.

My job is to produce the service and products on the internet by becoming the partner with specialists.

Sales and projects of digital contents like an e-book are my specialty.

I started to have an big interest on your products by the trigger of reading the introduction by ○○ and ○○ in an e-book related to diabetes.

I thought I really wanted to try the product myself, and wanted everybody in Japan to know ○○'s idea and products.
Japanese → English
His question :
1. Don't A company check things like instruction for condition of installation and the test run?
2. Who will bear all the expense for the whole work and labor?
(He thinks that A company which is the manufacturer of the device is responsible for that.)
Japanese → English
It must have been a tough week for you to have got injured. Take care yourself!
I actually thought that this deal was refused, so I was asking D company for the estimate by email.
I am pleased to deal with you as it seems that products at your company will be popular in Japan after all.

I'm sorry, but I don't really understand the meaning of "Margin" you are saying.
Does it mean "Profitability"?
It is approximately 10-25% though it depends on a product. That will usually be 10-15% as we have been spending a lot on advertising expense.
Japanese → English
I am sorry for the inconvenience this time.
I am going to contact them today.
I am going to tell them to send it as soon as possible.
I am going to let you know as soon as I have a response.

I am so sorry.
The delivery method is EMS.
I appreciate your understanding.
Thank you.
Japanese → English