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[Translation from Japanese to English ] The customer still has the broken ER. After we receive it, I will test by mu...

Original Texts
故障したERはまだ顧客の手元にあります。
弊社に届いたら私がmultimeterでテストしてみます。
おそらく何らかのパーツ交換が必要になると思います。
このERは使用開始から1ヶ月以内に不具合が発生しました。
もしも御社の修理工場に送ることが必要になった場合
日本への返送送料は御社負担ですよね？

一部返金処理ありががとうございます。
このアイテムのメーカー発送日は決まりましたか？
12月3にまでに発送されますか？
もしアイテム発送が12月4日以降になる場合は
配送先住所を以下に変更して欲しい。






marukome
Translated by marukome
The customer still has the broken ER.
I will test it with multimeter, when our company receives it.
I think it will need some kind of parts exchange.
This ER has caused a failure within one month since its start of use.
Are you paying the return shipping cost to Japan, if it needs to be sent to your repair factory?

Thank you for dealing with a partial refund.
Is the manufacturer's dispatching date of this item set?
Will it be dispatched by December 3rd?
If it is dispatched after Dec 4th, please send it to the address below.

Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
9 minutes
Freelancer
marukome marukome
Starter (High)
Six-year experience in translation. Resident of Tokyo. Translate English and ...

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Hello. I am sorry for the interval since last year. I am considering to purchase at your shop. In the future, I would like to introduce it to my customers with my full force. I am happy if I can take 3 or 4 months and you can check. I will try my best to grow my purchasing frequency. Also, in the future I will try to keep good relations with your shop. Best regards,
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marukome's Public Translations

I have checked the enclosed card,too.
The card does not certainly correspond with this model.

This is my responsibility. Please let me pay you back $30.

However, I do not offer to ship an item as gift.
I proposed you that I could list the item price cheaper on the label as tax measures.
You need to agree with some conditions I proposed you for that.
If you agree with it, I told you to tell me the price to be written.
As you did not respond, and the payment was completed, I sent you the item.
Japanese → English
またご迷惑をおかけし申し訳ありませんが、当弁護士がミワさんのご遺言に重大な問題を発見しました。私の暮らす州法によると、火葬には直系親族全員の承諾が必要です。この法律によりFさんとHさん両者がミワさんの遺志に従うという承諾書にサインをしないとミワ叔母さまの火葬、及び埋葬ができないのです。書類を同封いたします。公証人によるサインも必要です。米国で判子はサインとみなされないため、判子は不可です。漢字とローマ字の両方でサインしてください。公証人が判子を必要とするならば、判子だけではなく手書きの名前と共にご使用ください。
English → Japanese
1. It will only be sold on our online site.
We import from a manufacturer and sell the items.
We are not planning to sell your items at wholesale.
We are considering to create our own brand, and sell at wholesale in the future.

2. Special site for *** is being made.
We currently do not have our own brand.
The site will be a collection of good quality products from abroad.

3. Yes, we understand necessary papers, and submission categories for import.
We need manufacturing process sheets for import permission, and papers clarifying ingredients since they are tantamount to food.
If not, import will not be accepted.

4. We got it from the news abroad.
Japanese → English
I am sorry to have troubled you.
It took some time, but I sent it to you.
It will be normally arriving in about 7-10 days.

Three sheets are in, including complimentary two.

The one I sent the other day to another customer was sent back to me due to incorrect address.

It is highly likely that it is within America,
since it is not sent back to me.

I hope the one I send this time reaches you safely.
Please let me know when it arrives.

I am sorry it took a while.
I thought it would be no problem if the parcel was registered.

Thank you.
Japanese → English