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[Translation from English to Japanese ] I got your electronic slider issue. To solve the problem, could you do me a f...

Original Texts
I got your electronic slider issue. To solve the problem, could you do me a favor about below questions:
1. Is it propped by cable in the front?
2. Is the slider placed level?
3. Is there any object in the slider?
4. Is there any damage with the slider?

If above four points are not existed, is the slider stuck only if it is in the slow speed?

Thank you very much for your confirmation.
I just talked with our engineer and we think it is not motor problem unless there are four situations happened.
Do you have the hex and spring in this photo?

To avoid a longer time, could you confirm me another two questions? Thanks!
1) The stuck is more when the speed is slower?
2) The stuck is heading just one direction or both?
transcontinents
Translated by transcontinents
あなたの電動スライダーの件は理解しました。問題解決のため、下記の質問にご協力いただけますか。
１．前面のケーブルで支えられていますか？
２．スライダーのレベルは？
３．スライダーになにか物は置かれていますか？
４．スライダーに何か損傷はありますか？

上記の点が該当しない場合、スピードが遅い場合にのみスライダー詰まりますか？

ご確認ありがとうございます。
弊社エンジニアに確認した所、４つの状況に該当しない場合はmotorの問題ではありません。
この写真のへクスとスプリングはお持ちですか？

時間短縮のため、下記2点の質問にもお答えいただけますか？宜しくお願いします！
１）スピードが遅いほど詰まることが多い。
２）詰まるのは一定の方向のみですか？両方ですか？

Result of Translation in Conyac

Number of Characters of Requests:
710letters
Translation Language
English → Japanese
Translation Fee
$15.975
Translation Time
12 minutes
Freelancer
transcontinents transcontinents
Senior
ビジネス文書作成、交渉、輸出入実務の経験があり、ビジネス関連コミュニケーションが得意分野です。
迅速、簡潔で適切な翻訳を心がけています。


I ...

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transcontinents's Public Translations

I apologize for the delayed payment. Log in to bank account is temporarily locked, and currently I'm in process to have it unlocked. I guess the issue will be solved within this week. Or I think I can make payment immediately via PayPal.
Do you have PayPal account??
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I received a message from an upset buyer because tariff was imposed. Also, I received a negative feedback.

Buyer: kreymud

In the past, eBay deleted negative feedback from buyers due to tariff several times.

You can see by checking communication via messages, so please kindly check and delete negative feedback.
Japanese → English
Thanks for your reply.
Do you offer any buyer discount?
Your shop offers a lot of attractive brands, and if I get discount I can sell them in Japan, so I hope to continue buying from you.
I appreciate your kind consideration.
Thank you.
Japanese → English
Sorry for not being able to reply due to time difference between Minnesota and Japan.

I haven't used Microsoft teams, but I think I can use it.
Just in case, will you prepare Zoom or Skype as well?

There is 14-hour time difference between Japan and Minnesota, so considering your schedule, our translator and myself, I'd like to request the following.

1. 6am to 9am, Monday-Thursday in Minnesota time
2. Or after 3pm on Friday, Minnesota time
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