ご質問ありがとうございます。
私たちは日本からＡＩＲＭＡＩＬかＥＭＳで商品を発送しています。
ＡＩＲＭＡＩＬとＥＭＳは関税の元払いに対応していないため、
お客様にＶＡＴの支払いがあった場合、ＶＡＴの支払い金額を
返金しています。
先にＶＡＴの支払い代金を返金することも可能です。
お手数をおかけしてしまい申し訳ありません。
お返事お待ちしております。
Rating
51
Translation / English
- Posted at 24 Jul 2015 at 00:59
Thank you for your inquiry.
We ship products from Japan via AIRMAIL or EMS.
AIRMAIL and EMS do not respond to payment of customs duties,
so we refund the payment fee of VAT if customer pays VAT.
It is possible to refund the payment fee of VAT beforehand.
We apologize for your inconvenient.
We look forward to hearing from you.
We ship products from Japan via AIRMAIL or EMS.
AIRMAIL and EMS do not respond to payment of customs duties,
so we refund the payment fee of VAT if customer pays VAT.
It is possible to refund the payment fee of VAT beforehand.
We apologize for your inconvenient.
We look forward to hearing from you.
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
51
Translation / English
- Posted at 24 Jul 2015 at 00:56
Thank you for your inquiry.
We send our products by Airmail or EMS.
Since Airmail and EMS do not support prepayment of custom tax, if custom tax is required to pay on your side, we will refund payment for VAT .
It is also possible to refund the payment VAT first.
Sorry for any inconvenience.
We look forward to hearing from you.
We send our products by Airmail or EMS.
Since Airmail and EMS do not support prepayment of custom tax, if custom tax is required to pay on your side, we will refund payment for VAT .
It is also possible to refund the payment VAT first.
Sorry for any inconvenience.
We look forward to hearing from you.
