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[Translation from English to Japanese ] I'm sorry this is proving to be so difficult. I don't understand why you hav...

Original Texts
I'm sorry this is proving to be so difficult.

I don't understand why you haven't received any payment yet. We've checked and we made the payment on April 22, 2015 - see attachment. The payment didn't come back, so as far as we can tell, everything looks OK.

Could you please confirm that all details on this payment receipt are correct? Then please double-check your accounts - is it possible that you missed it somehow?

Hope we can clarify this soon. I've added Adela from Accounts on cc here.

Thanks and best wishes,
mooomin
Translated by mooomin
状況が困難になってしまい、申し訳ございません。
なぜ、あなたがまだ支払いを受け取れていないのか、その理由は分かりません。こちらで確認したところ、添付をご覧頂ければ分かるように、2015年4月22日にこちらから支払いました。こちらに支払った額が戻ってきていないので、我々の知る限りでは、全てが上手くいっているようです。
この支払い領収書に記載された詳細が全て正しいかどうか、ご確認頂けますでしょうか？そして、あなたの口座もダブルチェックして下さい―あなたが、何か見逃しているということはありえますでしょうか？
この問題がすぐに解決できるとよいですね。このメールのccに、会計課のAdelaさんを加えました。
よろしくお願いいたします。

Result of Translation in Conyac

Number of Characters of Requests:
514letters
Translation Language
English → Japanese
Translation Fee
$11.565
Translation Time
27 minutes
Freelancer
mooomin mooomin
Standard
英語圏に通算6年半居住経験があります。
最近はなかなか時間が取れないのが悩みですが、少しずつでも翻訳を勉強していきたいと思っております！

Other Translations From English To Japanese Are Made Public

I don't have an account with DHL at the moment. I contacted them today to ask about their requirements. I will let you know soon after I speak with a representative from DHL. We still need to have an account with DHL in order to use their online shipping website. Hopefully they will return my call very soon.
English → Japanese
EMSの送り先をメールします。 invoice に抜けてる箇所がありましたので訂正をお願いします。私のチェックが抜けていました。 原産地証明は訂正なしで来週の月曜日に他の書類と一緒に送って下さい。 次のコンテナ分の商品を早く作りたいので、日本から添加物をあなたに輸出してもいいですか？宜しければ直ぐにコンテナでホーチミンまで輸出します。そして私の社長はあなたの工場にすぐに商品を10トン注文すると言っています。
English → Japanese
Hi Thanks order. The total is 12.00 + 26.40 = 38.40 euro if you want the shipment via registered mail or 12.00 + 18.40 = 30.40 euro if you want the shipment via priority mail NOT registered or 12.00 + 14.00 = 26.00 euro if you want the shipment via standard mail NOT registered (more slow) that you can pay via paypal at info@silentes.it. Let me know, thanks
English → Japanese
Hello - I would like to ask if the bank transfer displays as completed w/ your bank. Thank you!
English → Japanese

mooomin's Public Translations

もしこの方法を用いても前方から後方にかけての軸のバランスがとれない場合、カメラをヘッドプレート上の別の穴にマウントしてみて下さい。前方から後方にかけての水平軸のバランスがとれたら、ヘッドプレート上のネジを締めて下さい。FLYCAM C5が右に傾いている場合、底のプレートの下部にあるネジを緩め、ミッドプレートを丁寧に左にスライドさせて下さい。使用者から見て左に傾いている場合、ミッドプレートを右に調節してください。バランスが取れるまで、１回に少しずつ動かして下さい。
調節できたら、全てのネジを締めて下さい。
English → Japanese
June 17th, Wed. Live appearance on "Suiyo-kayousai (Wednesday Song Festival).
Live appearance on "Suiyo-kayousai (Wednesday Song Festival)", broadcasted on Fuji-TV.
Date: June 17th (Wed.) 19:00~ 2 hour special
http://www.fujitv.co.jp/kayosai/index.html
Japanese → English
We are trully sorry for causing you trouble this time.
We issued a refund for the item and shipping fee.
The amount is: 28.11+9.75=37.86
We are doing our best for the satisfaction of the customers.
We are looking forward to serving you again.
English → Japanese
Hello.
Did you receive the item?
According to the tracking information, the item seems to be kept stored at the Russian postal office.
We could not tell whether the postal worker forgot to update the status as item received, or you have not visited the post office to receive the item; therefore, we have contacted you to ask which is the situation.
Thank you.

Hello.
The item was shipped by EMS today.
It will reach your country in a week.
If you have anything else you would prefer, please contact us.
Thank you.
Japanese → English