[Translation from Japanese to English ] Thank you for your comment. The manufacturer checks items beforehand, but on...

Original text

コメントありがとうございます。

商品は、メーカーにおいて事前の検査を行っていますが、稀に初期不良が発生する場合があります。

お忙しい中大変申し訳ありませんが、商品及び付属品（説明書、タグ、ビニール袋など）をご返品いただければ幸いです。

なお、ご返品の手続きをしていただければ、全額返金されますので、ご安心ください。

このたびは、ご迷惑をおかけして大変申し訳ありませんでした。

Translation / English

Thank you for your comment.
The manufacturer checks items beforehand, but on rare occasions an initial defect happens.
We are sorry while you are very busy, but we would appreciate it if you could ship back the item and accessories (manual, tag, and plastic bag etc.).
Please rest assured that you will receive a full fund after completing the refund process.
We offer our sincerest apology for the inconvenience.

Translation / English

Thank you for your comment.

Items are inspected in advance at the manufacturer, however merely initial failures happen.

I am very sorry to trouble you while you are busy, I’d be happy if you can return the item and its accessories (manuals, tags, and plastic bags etc.)

Besides, if you conduct a procedure of returning, your whole payment will be repaid, so please be assured.

I am sorry to have you troubled this time.

Translation / English

Thanks for your comment.

The item is inspected at the manufacturers in advance, but in rare cases initial failure can be found.

I'm afraid to take your time during your busy schedule, but I appreciate that you return the item and accessories (instruction manual, tag, plastic bag etc).

Also, if you request return you will receive full refund, so please do not worry.

I'm very sorry to have caused you an inconvenience this time.