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Translation Results Requested Through Conyac Made Public

[Translation from English to Japanese ] We have been informed that you should just keep the part at no cost. No need ...

Original Texts
We have been informed that you should just keep the part at no cost.
No need to send back.

Please send the items back (collect), to be paid by receiver.
osam_n
Translated by osam_n
あなたにその部品を無償提供する旨の連絡がありました。
返送の必要はございません。

その商品を着払いにて発送してください。

Result of Translation in Conyac

Number of Characters of Requests:
150letters
Translation Language
English → Japanese
Translation Fee
$3.375
Translation Time
6 minutes
Freelancer
osam_n osam_n
Senior
翻訳歴は浅いですが自然な訳ができるように頑張ります。宜しくお願いします！

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osam_n's Public Translations

失礼しました。一部返金のみ応じていると思っていました。
明日レンズを発送します。カメラの送り先の住所と宛名、出来れば日本語と英語の両方を頂けますか？
English → Japanese
I do apologize for inconvenience caused you.
Actually I also contacted the customs and EMS over and over but it appears that
the buyer needs to contact them him/herself in order to receive the item which I have already informed the buyer.
I was worried about this might happen as I knew it from my experiences that similar issue often arises in Australia.
I m afraid but there is nothing I can do to what happens with the customs of your country.
Japanese → English
As to the refund, first of all please send back the item.
I will make a full refund to you then.
Please do not worry I will proceed as per the ebay policy.

Please accept my sincere apology.
I regret it has happened before your holiday to Japan.

I would like to help you on my items or about Japan and
have the trust I lost this time back.

I wish you happiness.
Japanese → English
Thanks for contacting me. I tried to make a payment to the appointed email address but was unable to set the address of forwarding company in Florida as the place of delivery due to Paypal's system problem. Please send your invoice to the email address below so I can process for the payment.
Japanese → English