Translation Results Requested Through Conyac Made Public

I did not pay too much attention to the first couple of incidences when the cases were damaged and some parts were missing from enclosed trumpet and saxophone. The third incidence was with $2000 saxophone, into which a mouthpiece was forcibly jammed using some hard object. Then today, I received $1200 flugelhorn of which body was forcibly bent. Enclosed is a photograph showing the damage. I cannot sell this at all in Japan. I have contacted your customer service several times on this matter. I have also attached this photograph to the email I sent earlier.