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[Translation from Japanese to English ] I received the items I ordered. You described them as brand-new. However, the...

This requests contains 175 characters . It has been translated 3 times by the following translators : ( mura , hinaco , wakana54 ) and was completed in 0 hours 43 minutes .

Requested by hothecuong at 12 Jul 2011 at 21:55 1299 views
Time left: Finished
Original Text / Japanese Copy

商品が届いた。君の説明では商品は完全に新品だと記載がある。しかし、CDの盤面は薄い傷や、曇りが全体にあり到底新品の商品とは思えない。
同じ商品を2つ購入したが状態はどちらも同じ。中古品であるなら納得できるが、新品でこの状態は納得できない。発送前に商品の状態を確認はしたか?
非常に残念だが返品と返金を要求する。
至急返品するので返品先の住所を連絡してくれ。

[deleted user]
Rating 62
Translation / English
- Posted at 12 Jul 2011 at 22:29
I received the items I ordered. You described them as brand-new. However, the surfaces of the CD's are covered with fine scratches and cloudiness throughout, and I can't imagine they are new at all.
I purchased two exact same items and they are both in the same conditions. If they were advertised as "used," I would have understood. However, since they were advertised as "new," I cannot accept the conditions of these items. Did you check the conditions of these items before shipping to me?
I regret to inform you that I will have to return them for a refund.
Please give me your return address ASAP.
wakana54
Rating
Translation / English
- Posted at 12 Jul 2011 at 22:15
I have received the items. It does say the items are completely new in your description,but the surface of CDs have some scratches and cloud,I cannot think these are new.
I have purchased 2 of same items,both of them are same condition.
I can understand this condition only if they are second handed items,but they can't be new CDs.
Have you checked the condition of items before shipping out?
I have to ask you for the refund and return the items to you.
I will return the items to you immediately,tell me the address to send them please.
hinaco
Rating 52
Translation / English
- Posted at 12 Jul 2011 at 22:30
I've received your products.
They are described as the new ones. However, there are scratches and fogs all over the disks and I can't accept them as the new ones.
I bought 2 CDs (identical ones), and the condition is the same.
I can understand this situation if the products were used ones, but they are not.
Did you check the products' condition before you send them out?
I'm sorry to say that I require a return and a refund.
Please let me know your address as soon as possible, and I'll send them back to you.
mura
Rating 50
Translation / English
- Posted at 12 Jul 2011 at 22:38

I received the goods. Though you said they were brand new, I can't see so : faint scratches and rust on the CD surfaces. I don't see they are mint. Two of your items were the same. I don't want to have them as mint goods. Did you check before you send them to me? I am obliged to send them back to you, and ask you refund.
Please let me know your address.

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