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[Translation from Japanese to English ] For sure we ship brand-new, unopened items and inspections are done in Japan....

Original Texts
私達は間違いなく新品、未開封の商品を発送しています。日本で検品済みです。
ただし、私達の商品に問題があれば、すぐに返金致します。
配達中の事故の可能性があるので、あなたの国の配送会社にクレームを言います。証拠の写真を撮る事は可能ですか？
宜しくお願いします。
acdcasic
Translated by acdcasic
For sure we ship brand-new, unopened items and inspections are done in Japan. having said that, if there's any issue on our items, we refund immediately. Since it may be a damage in transit, we are making a complaint to the shipper in your country. Would it be possible for you to take some photos of the item as an evidence?

Thank you for your cooperation in advance.

Result of Translation in Conyac

Number of Characters of Requests:
126letters
Translation Language
Japanese → English
Translation Fee
$11.34
Translation Time
9 minutes
Freelancer
acdcasic acdcasic
Standard
こんにちは、遠藤です。日⇔英訳対応が可能なバイリンガルで、翻訳歴は5年です。米系メーカー勤務のエンジニアで、カナダに駐在しマーケティングに従事した経験もあ...

Other Translations From Japanese To English Are Made Public

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I have paid the remaining for the shipping charge, please confirm it. Do you have plan that bought item to be arrived again? If so, I think I would like to make a purchase, please.
Japanese → English
Hello. The purchase this time is to be delivered to Tokyo, Japan, is the shipping really $5? It's not a mistake? I'd like a tracked shipping, so if there's any revision please redo the billing. Also, I'd like to check the record's condition just in case, can you send pictures of it by email? My email address is as follows: ○○○@××× I'll pay via paypal after I confirm the pictures, thanks for...
Japanese → English
As for divided shipping can be done earlier, it is not much effective. Because, it is effective to collect each manufacturing process. There is only possibility of shorten the appointed date of delivery of divided shipping of product checked at the checking process. It would be only a few days even though the delivery date is shorten by divided shipping. However, as the material has not ...
Japanese → English

acdcasic's Public Translations

To whom it may concern,

This is S from X. We are studying a new product development with your products. Can we purchase three pieces of colored [商品名] (about between 13 and 15 inches) for our prototyping? In addition, when we mass-product our products and order around 1,000 pieces of [商品名], how much will the unit price be?

Thank you in advance for your cooperation.

Kind Regards,
S <= 依頼者様のお名前
Japanese → English
（本日の）注文の送付先住所を修正しました。添付ファイルでご確認できます。

（ご指摘の）CRC16-1の価格（49.95 EUR）は、正しいです。以前のご注文のときは、古い製品だったために多少値引きしたのだと思われます。しかしながら、現在は、生産中止品に値引きの対応をしておりません。したがって、この価格（49.95 EUR）が現在の正しい価格となります。

（訳注：この返信の前の依頼者様の送信内容も翻訳していましたので、話の流れから類推できる補足を括弧がきで記載しています。）
English → Japanese
(間違えたのが依頼者さまなのか相手先なのか少々不明確ですが、依頼者さまが間違えたという前提で約させていただきます。)

Hello,

I am sorry but I put a wrong shipping address on the order I placed today. I removed the shipping address with my name that was registered on the B2B shop.
Can you please send the item(s) to the below shipping address as usual?

Ryota Hayakawa
REST Hammock
Yachio-machi 1-Chome 9-21 Rm.3
Gunma-ken
Takasaki-City, 370-0861
Japan
T: +81-27-388-1844
E: support@hammock-rest.com

Thank you for your cooperation.

Kind Regards,
Japanese → English
Thank you for your support.

Moving forward, we will put the company name on invoices when we place orders.

When we checked the invoice, we found that the price of CRC16-1 was wrong. It says 49.95 EUR for each while it is supposed to be 46.45 EUR for each. Can you please revise it to the correct price and reissue the invoice?
Japanese → English