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  4. The buyer cancelled the order. So ...

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[Translation from Japanese to English ] The buyer cancelled the order. So we replied saying: Currently, we are ch...

Original Texts
買い手は、商品のキャンセルをしてきました。

そこで、
現在、日本の郵便局からイギリスへ配送状況の確認を行っているので
配送状況の確認出来るまでの間、少しお待ち下さい。
確認が終わり次第、誠意を持ってご対応させて頂きます。
と返事してお願いしておりますが、

「XX」

と、言われて困っております。
配送の調査は1ヶ月ほどかかる　とも言われており、
商品も行方不明のままです。

この場合、AmazonUKとしてはどの様に対処したらいいと思われますか。
見解をお聞かせ頂けますか。

宜しくお願い致します。
3_yumie7
Translated by 3_yumie7
The buyer cancelled the order.

So we replied saying:
Currently, we are checking the delivery status from Japan Post to UK.
Please wait a little while until we can confirm the delivery status.
We will deal to the matter as soon as we can confirm it.

However, the buyer replied : "XX"
So we need assistance.
Japan Post says it may take about one month to investigate the case
and the item has been missing.

In this case, what would you recommend to deal with the issue?
Could you please provide your view on the case?

Thank you in advance for your assistance.
Contact

Result of Translation in Conyac

Number of Characters of Requests:
237letters
Translation Language
Japanese → English
Translation Fee
$21.33
Translation Time
15 minutes
Freelancer
3_yumie7 3_yumie7
Starter (High)
英語、フランス語、スペイン語、ポルトガル語から日本語への翻訳をしています。これまで受けた仕事は一般（ウェブページ、観光、漫画、ゲーム、ビジネス、マーケティ...
Contact

Other Translations From Japanese To English Are Made Public

Hello, Nick, Thank you for sending me application. I have tried but momo Tester wasn't working well as there is an error like "overflow". Could you give me some advice, please? 1. Could you tell me the specific procedure to work on this. 2. I have installed the FT_Drivers in order to connect the F64 controller. Is it alright for this? Otherwise, which one should I install? 3. The con...
Japanese → English
For the future target, we are thinking of developing a select shop with high quality items which are not introduced to Japan. The actual sales result This is the sales report of Amazon last December Revenue amount 32, 073, 556 yen Sole agency's actual sales result We have sold the products of MOSKY, a Chinese sound device manufacturer at Amazon Japan, and market in the first place of t...
Japanese → English
I understand the refund about the shipping charge to Japan. But I found that the refund amount is limited by the system of Amazon. I have already refunded 100 dollars to you. I am seriously considering how to refund the remaining amount. If you agree to it, I would like to give the software of the game and memory card to you as a present instead of refund. What do you think about it? Or h...
Japanese → English
I have been waiting to hear that you got home. I am going to send out your present to you tomorrow or the day after. Please look forward to it. I will let you know a tracking number once it has been dispatched.
Japanese → English

3_yumie7's Public Translations

イシバシ様

この度は新規のご注文ありがとうございました。仮のインボイスを添付しておりますのでご覧ください。
すべての商品が出荷可能であるかどうか確認させていただきまして、数日以内に改めて正式なインボイスを送付させていただきます。

また、参考までに、D5910 ×5, D5245 ×3, D7323 ×2につきましては、箱のお値段は頂いておりません。

よろしくお願いいたします。
ベンジャミン
French → Japanese
拝啓。再びお返事をいただきありがとうございます。ですが、私のお役に立ってくださると思います。それは、単にそれはそちらの間違いだからです。私は確かにPayPalで払いませんでしたが、その理由は、Ebayの住所である3970NW 132nd. St. UNIT D-4187 OPA LOCKA zip 33054ではなく、PayPalの住所に配送されたからです。どうかお願いいたします。
それがだめなら、どうかわたしがこれから踏むべき手順をご説明ください。どうぞよろしくお願いいたします。
Spanish → Japanese
EP developed a spring based on our own theory focusing on the effect of the Tremolo spring which supports the tension of the string on the sound. A spring is also an important factor which builds overtone structure of string vibration. So the sound changes by strengthen its base. We design it by tightening 4-5 strings on a guitar with average setting. Please adjust them according to your preference, You can use it together with other springs. We hope many guitarist experience the easiness of use as well as the emotion and the effect even tightening 5 springs just changing springs.
Japanese → English
Usted ha completado el pago via la tarjeta de credito VISA.
Y yo he enviado el producto a la dirección registrado en eBay y en PayPal.
No recibí una indicación de enviar a una otra dirección y aunque haya tal indicación,
eniaré el producto solamente a la dirreción en PayPal.
Lamento no poder ayudarle.
Japanese → Spanish

3_yumie7's Services

英語、フランス語、スペイン語、ポルトガル語から日本語への翻訳、校正
$20.00 per hour
Simple Tasks & Others / Other