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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I am contacting you with regards to the item you have ordered. We have ins...

Original Texts
ご注文の商品について、ご連絡させていただきます。

ご注文の商品を発送前に点検したところ、破損が見つかりました。
在庫が無いので、代わりの商品をご用意出来ません。

代わりに同等の商品の”Autoart 73614 - Jaguar E-Type Coupe Series I - rot, 1:18”でしたら直ぐに発送することが可能です
宜しければ、商品と合わせて40£返金させていただきたいとと思います

このたびは大変ご迷惑をお掛けして、誠に申し訳ありません

よろしくお願いいたします
mayustardust
Translated by mayustardust
I am contacting you with regards to the item you have ordered.

We have inspected the ordered item before shipment and discovered there was a defect.
Because we have no inventory, we are not able to provide a replacement for this item.

Instead, we have a similar item, “Autoart 73614 - Jaguar E-Type Coupe Series I - rot, 1:18” which we would be able to ship immediately. If you like, we would like to refund 40£ in addition to the item.

I sincerely apologize for the troubles this is causing you.
Please kindly consider the above.

Result of Translation in Conyac

Number of Characters of Requests:
236letters
Translation Language
Japanese → English
Translation Fee
$21.24
Translation Time
18 minutes
Freelancer
mayustardust mayustardust
Starter (High)

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mayustardust's Public Translations

Thank you for your reply.
I have noted your wished and do not have a problem providing a refund.

However, in the case that the item is delivered, I would have to ask you to bear the cost of shipping and return the item to me. Would this be alright?

If this is acceptable, I would like to prepare for the reimbursement immediately.

This measure is for something that is currently in the process of being shipped.
Please make note of this.

Additionally, the investigation on the international shipping is currently pending a reply.

If you are able to inquire in more detail at a post office nearby, I would think you would get more detailed information on the status.

I look forward to your reply.
Japanese → English
Hello.
I would like to purchase products on a regular basis.
In the past, I have purchased the product below for a unit cost of $26.99 including shipping.

〇〇〇

I would like to purchase 10 units this time. Is it possible to make the total cost come to $235 with shipping?
If this is possible, I would appreciate it if you could contact me.

Thank you for reading this until the end.
Have a good day.

Regards,
Japanese → English
Sorry, since I reused the item listing page, the contents had remained unchanged from before.
This item does not have any dents or damages and is a very clean item.
I can recommend it with confidence.
Please consider.
Japanese → English
I received the Tracking No. for this order today.
I reviewed it and it says 3 “Multiple Packages”.
I have ordered 5 pieces of this rug.
Please confirm with the vendor that there is no mistake that 5 rugs were sent.
I have 2 experiences in the past in which a number of rugs less than the amount I ordered have been delivered.

I have cancelled this order 5 days ago.
Why has the product been shipped out today?
Please contact UPS to have this returned.
In the case it is delivered, please tell me how I can return free of shipping charges.
Japanese → English