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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I am both surprised and disappointed to have received a claim from you regard...

Original Texts
私はあなたから2ケ月前に販売した剃刀について、
クレームを受けたことに驚き、残念な気持ちでいます。

通常、商品になんらかの問題があった場合、商品到着から
1週間以内であれば私も対応を考えられます。

また、あなたの返品の理由が、私には納得できません。
正直に話してもらえれば、私も対応を考えられますが…。

どうかご理解のほど宜しくお願いします。

-

今回の件について、あなたがクレームを取り下げるのであれば、
次回購入の際に大幅に値引きいたします。お返事待ってます。
gelito_111379
Translated by gelito_111379
I am both surprised and disappointed to have received a claim from you regarding the razor that I have sold you 2 months ago.

Normally, if there are problems with the product, I can also think of ways to support the matter within one week from the time the product was delivered.

In addition, I cannot comprehend your reason for returning the product.
If you tell me honestly, I can also think of ways to support the matter...

I am requesting for your understanding on this matter.

I will give you a huge discount if you will kindly withdraw the claim regarding the matter this time.
I will look forward to your response.

Result of Translation in Conyac

Number of Characters of Requests:
223letters
Translation Language
Japanese → English
Translation Fee
$20.07
Translation Time
37 minutes
Freelancer
gelito_111379 gelito_111379
Starter
My named sounds girlie! I hope to learn from this site!

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gelito_111379's Public Translations

Thank you for contacting us.
I was about to make the payment when I saw your email.
Unfortunately, the payment has to wait until you find the item.
I really wanted that item so I am hoping you can find it.
Please let me know once you are able to. I will make the payment by then.
Thank you.

Thank goodness for finding the item. I will now make the payment.

It is unfortunate that you are unable to find the item.
I wish you could sell it to me once you have it.
Regards.
Japanese → English
I tried putting everything together in English for a day before the lesson.

As always, I slept until 11 in the morning.
I met up with the tax accountant at 1 in the afternoon after I went for lunch after waking up.
After the meeting, I went back to the office and responded to e-mails until 6 in the evening.
I went home around 7 in the evening and ate dinner after taking a shower.
I took a rest after dinner and I created articles since I had time before this lesson.
Japanese → English
It was shipped with the men's product per the terms hence we accepted the order. The ladies product might get cancelled when you cancel the men's product so is it not possible to proceed with the order? It did not come with the men's pre-order offer so can we proceed with it? The product price has gone up and the order volume has gone down in the Kansai region so the maker still have it on stock. It will be be difficult to dispose of the product but I think you will get a discount depending on the order quantity. We got an inventory listing before so can you confirm it?
Japanese → English
会社により、会社株式販売が2018年7月9日に停止されます。
Chinese (Simplified) → Japanese