Notice of Conyac Termination ( Updated on November 25)

[Translation from Japanese to English ] Thank you very much for your inquiry. Normally, we ask the customer to pay t...

This requests contains 240 characters and is related to the following tags: "Business" "e-mail" "E-commerce" . It has been translated 2 times by the following translators : ( sujiko , mikang , runko ) and was completed in 0 hours 19 minutes .

Requested by watanosato at 19 Dec 2014 at 08:10 2564 views
Time left: Finished

お問合せありがとうございます。
通常、サイズやカラー交換の場合往復の送料をお客様ご負担でお願いしています。
ですが、国際便となりますので往復の送料が非常に高価になってしまいます。
この往復の送料をお客様にご負担いただくのは申し訳ないので、現在届いている商品はお客様にプレゼントさせていただき、ご注文はキャンセル処理させていただきます。
サイズが大きい、小さい等の理由で着用出来ない場合はご家族かお友達のプレゼントにお使いください
改めてサイズかカラーの違うものを再注文いただければ幸いです。

Thank you for your inquiry.
We usually ask our customer to absorb the shipping cost if they change the purchased item into another size or color. However, we understand that it will takes substantial cost for the international shipping. As we are sorry to ask you to bear this round-trip shipping cost, we have decided to provide the item delivered to you as a gift, and also cancel the specific order.

If you could not wear it due to the size in large or small, please give it for your family or friend as a gift.
I would appreciate if you could place the new order in appropriate size or color.

Client

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