[Translation from Japanese to English ] I did not say that the pre-amp was out of the cabinet or the packing of UPS. ...

Original Text / Japanese

私はプレアンプがキャビネットから飛び出していたとか、UPSの包装からはみ出ていたなんていってませんよ？実際に確認したときに、音が出なかったということだけです。おそらく私では、音を出すことは不可能です。あなたのいうように、このアンプはお返しします。なので、ご返金いただけますか？よろしくお願いいたします。

Translation / English

I did not say that the pre-amp was out of the cabinet or the packing of UPS. I said that the pre-amp did not reproduce sound when I checked it. I think it is impossible for me to have this pre-amp reproduce sound. So, as you say, I will return this pre-amp to you. Can you please refund the money? Thank you in advance.

Translation / English

I did not say anything like the amplifier was detached from the cabinet or was slipped from the UPS packing.
When I actually confirmed it there was only the sound problem; i.e. not able to hear any sound from the amplifiers.
Perhaps, it is impossible for me to resolve the problem.
As you said I will return this amplifier.
So then would you refund the money?
Thanking you in advance.

Translation / English

I'm not telling that the pre-amp was popping out of the cabinet, or it hadn't been wrapped by UPS's packing properly. It didn't work when I actually tried to use it. I can't probably make it work right. I'll return the amp as you said, so can I get a refund? Thank you for your consideration.

Translation / English

Sorry, but I never said that the pre-amp was out of the cabinet or out of the packing of UPS. I only said that no sound came out when I checked it. I think it would be impossible to fix it on my side, so I would like to return this item to you. Could you please pay back the money?
Thank you.