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  4. We have a contract with a professiona...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] We have a contract with a professional packing company who does packing for u...

Original Texts
私たちが独自で契約しているプロの梱包業者に梱包は委託しており、発送業者であるEMSは日本郵便のサービスで日本の運送業者の中では最も信頼のある業者ですのでどうかご心配なく。

発送時間が長い理由は、ここからの時期年末に差し掛かって大変混み合っている状況が続くのが通例だからです。特にヨーロッパは関税で時間がかかる場合がございます。また、追跡状況は各国の関税局の処理の方法によるので追跡に時間がかかる場合もございます。私たちは間違いなく完璧な状況で発送しております

ご理解のほどお願いします
[deleted user]
Translated by [deleted user]
We entrust packaging to the professional operator which we contract independently. EMS is the service offered by Japan Post Co., Ltd, the most trusted transportation company in Japan. So you don't have to worry.

The reason it takes long time to shipping is that it usually is busy season until the end of year. Especially, in Europe, customs duty process might be one of the reason. In addition, tracking service differ according to the process by customs bureaus in each country, it may take time. We certainly sent in the right way.

I appreciate your understanding.


Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
34 minutes

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[deleted user]'s Public Translations

Thank you for your contacting.

To repair the product you bought, you need to send it to our office in Japan.
But it might cost a lot according to the situation of damage and international shipping cost is also incurred. When we think these conditions, it will cost more than the expense of the product.
In addition, it may be a case that it can't be repaired in a manufacturer in Japan.

We are very sorry for not being your help.
If you understand these notes and would like to repair, please notice your address below.

Best regards,
Japanese → English
Thank you for your contact. I sent a message below from the resolution center on August. Have not you asked to the nearest post office yet?
Japanese → English
IB0001
Please use the same top panel with RAC-4123. (* 23mm width)
Regarding iron parts, please use slight square log around 10mm in size.
Paint color should be black mat.
Please fit top panels after painting of iron parts not to stain top panels with black ink.
Japanese → English
* Design for the announcement poster of the face side are common to 4 types.
*Privilege will be given to the first comers who made appointments.
*There is a limited to the number of privilege, so it will end as all stock has been given.
*Even you make an appointment, you might not be able to receive an item if you are late.
*Please note some EC sites and CD shops do not carry the items.
Japanese → English