Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I have an account with HSBC. The other day when I tried to withdraw funds ...

Original Texts
私はHSBCに口座を持っています。

先日、日本でHSBCに対応したATMから資金の引き出しをしようとしたところ、できませんでした。
私の口座は現在はATM引き出し不能の状態なのでしょうか?

インターネットバンキングから新しいセキュリティーデバイスの更新手続きも終了し、
残高も確認できるので、口座が凍結しているわけではないと思います。
ATMの引き出しだけ制限されることもあるのでしょうか?

もし、その場合はどのように制限を解除すればよいのか教えて下さい。
Translated by miguelrene
I have an account with HSBC.

The other day when I tried to withdraw funds from an ATM in Japan that that supports HSBC transactions, I was unable to make the withdrawal.

Is my account currently unable to process withdrawals from an ATM?

I have finished updating the new security device from Internet banking. I am also able to check my balance so I do not think the account is frozen. Is it possible for there to be a limitation only on ATM withdrawals?

If this is the case, please tell me how to lift this limitation.

Result of Translation in Conyac

Number of Characters of Requests:
222letters
Translation Language
Japanese → English
Translation Fee
$19.98
Translation Time
21 minutes
Freelancer
miguelrene miguelrene
Starter
I'm a professional writer and translator from Canada, based in Japan. In addi...