[Translation from Japanese to English ] Thank you for your inquiry. Please allow me to confirm the situation. Changi...

This requests contains 239 characters and is related to the following tags: "Business" "E-commerce" "ネット通販" "顧客対応" . It has been translated 2 times by the following translators : ( ozsamurai_69 , eggplant , sujiko , spdr ) and was completed in 0 hours 7 minutes .

Requested by watanosato at 25 Sep 2014 at 09:13 3273 views
Time left: Finished

お問合わせありがとうございます。状況の方確認いたしました。
サイズ交換可能でございます。
手順としては以下の通りです。

本日9月25日に佐川急便にてSサイズ2枚をお送りさせていただきます。
お客様はトラックのドライバーから商品を受け取ったら、お手数ですがその場で開封いただいて中のSサイズ2枚をお受け取りください。
そして空になった箱にMサイズ2枚を入れて、そのまま配達に着たドライバーにお渡しください。
以上でサイズ交換完了です。

今回初めての交換ですので送料などの料金追加はございません。

Thank you for your inquiry. Please allow me to confirm the situation.
Changing sizes is possible.
The procedure for which is outlined below.

I will send 2 X S sizes to you today (25th Sept.) via Sagawa Takyuubin.
If you accept the goods from the driver, sorry for the trouble but at that stage could you remove those 2 S sizes enclosed and accept them.
While the driver is there please return the unwanted 2 M sizes to the driver in the empty box.
This will compete the size exchange.

This is the first time for an exchange, there is no need for additional postage

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