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  4. To whom it may concern, I received th...

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[Translation from English to Japanese ] To whom it may concern, I received the conditioner but I have not received th...

Original Texts
To whom it may concern,
I received the conditioner but I have not received the shampoo. I am unsure if I misunderstood what I was ordering or if they forgot to put the bottle of shampoo in the box to ship. I have only received one 25.4 oz bottle of conditioner so I believe that I am to still be expecting a 25.4 oz bottle of shampoo. I am looking forward to using these products. Thank you for your help in this matter.
Very respectfully,
Abby Gilchrist
acdcasic
Translated by acdcasic
ご担当の方へ
私はコンディショナーを受け取りましたが、シャンプーを受け取っていません。私が注文を間違ったのか、そちらでシャンプーを発送物に同梱するのを忘れたのかよくわかりません。私は25.4オンスのコンディショナーの1ボトルだけを受け取っていて、25.4オンスのシャンプー1ボトルも受け取るものだと思っています。この商品を使うのを楽しみにしているのです。ご協力よろしくお願いします。
敬具
Abby Gilchrist

Result of Translation in Conyac

Number of Characters of Requests:
451letters
Translation Language
English → Japanese
Translation Fee
$10.155
Translation Time
12 minutes
Freelancer
acdcasic acdcasic
Senior
こんにちは、遠藤です。日⇔英訳対応が可能なバイリンガルで、翻訳歴は5年です。米系メーカー勤務のエンジニアで、カナダに駐在しマーケティングに従事した経験もあ...

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English → Japanese
Hello, I have some questions: you say "In the case of overseas orders, we charge a service fee equal to 8% of the order amount." You also say "The delivery cost has been determined by the weight of the ordered product and included in the total bill." So in that case where is the 8% handling fee? Is this the same as shipping cost or is this an additional amount? If it is additional, what ad...
English → Japanese
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English → Japanese

acdcasic's Public Translations

For sure we ship brand-new, unopened items and inspections are done in Japan. having said that, if there's any issue on our items, we refund immediately. Since it may be a damage in transit, we are making a complaint to the shipper in your country. Would it be possible for you to take some photos of the item as an evidence?

Thank you for your cooperation in advance.
Japanese → English
To whom it may concern,

This is S from X. We are studying a new product development with your products. Can we purchase three pieces of colored [商品名] (about between 13 and 15 inches) for our prototyping? In addition, when we mass-product our products and order around 1,000 pieces of [商品名], how much will the unit price be?

Thank you in advance for your cooperation.

Kind Regards,
S <= 依頼者様のお名前
Japanese → English
（本日の）注文の送付先住所を修正しました。添付ファイルでご確認できます。

（ご指摘の）CRC16-1の価格（49.95 EUR）は、正しいです。以前のご注文のときは、古い製品だったために多少値引きしたのだと思われます。しかしながら、現在は、生産中止品に値引きの対応をしておりません。したがって、この価格（49.95 EUR）が現在の正しい価格となります。

（訳注：この返信の前の依頼者様の送信内容も翻訳していましたので、話の流れから類推できる補足を括弧がきで記載しています。）
English → Japanese
(間違えたのが依頼者さまなのか相手先なのか少々不明確ですが、依頼者さまが間違えたという前提で約させていただきます。)

Hello,

I am sorry but I put a wrong shipping address on the order I placed today. I removed the shipping address with my name that was registered on the B2B shop.
Can you please send the item(s) to the below shipping address as usual?

Ryota Hayakawa
REST Hammock
Yachio-machi 1-Chome 9-21 Rm.3
Gunma-ken
Takasaki-City, 370-0861
Japan
T: +81-27-388-1844
E: support@hammock-rest.com

Thank you for your cooperation.

Kind Regards,
Japanese → English