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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] My account health got worse after receiving A-to-z Claim from my customer. W...

Original Texts
お客様からA-to-z Claim をいただいてしまい、アカウントヘルスが悪化してしまいました。
お客様からA-to-z Claim をキャンセルしていただいたら、アカウントヘルスは元に戻りますか？
それともそのままA-to-z Claim Rateがあった事が記録され続け、アカウントヘルスは改善されませんか？

ryojiyono
Translated by ryojiyono
My account health got worse after receiving A-to-z Claim from my customer.
Will my account health get better if the customer cancel A-to-z Claim?
Or it will not improve my account health, and the record of A-to-z Claim remain in my history?

Result of Translation in Conyac

Number of Characters of Requests:
155letters
Translation Language
Japanese → English
Translation Fee
$13.95
Translation Time
16 minutes
Freelancer
ryojiyono ryojiyono
Starter (High)
英検1級。 TOEFL623。 TOEIC 975。

Other Translations From Japanese To English Are Made Public

Thank you for contacting me. As for s plan, thank you for discounting the estimate. I authorize this amount. I will make a purchase order at 4024 US dollars, and send it to you. In Tokyo office, all the staff work at home by using computer as part of the measure of preventing expansion of Covid-19 now. We will resume the work in the Tokyo office from March 11th Wednesday this week. As I will...
Japanese → English
Could you tell me the big difference or characteristics of Whisky Stone products compared to other products?
Japanese → English
What I need is only the rubber part marked with a red circle. I don't need the sensor part and wireings. Can you sell the rubber part only? If yes, please tell me the price.
Japanese → English
Is it okay for us to enter into a memorandum of electronic contract with him at our company? We asked your company and his company to conclude a memorandum, but it seems difficult to handle because there is no experience of contracting with overseas companies. Since we are offering to each customer, it will take some time if there are many items. If you do not proceed with the order, it will be...
Japanese → English

ryojiyono's Public Translations

I purchased this item from the online shop called ●●.
The below is the link to this online shop.

URL..

There is no reply from the shop by e-mail after placing order, however, you can confirm the order detail from their web site, order status page, by inputting order number and zip code.
I have uploaded the copy of my order page.
Please change the status of ordered item from in review to ready to send.
Japanese → English
2017年1月30日いただきましたご注文での3つの不良品の代替品は次の出荷にて送付させていただきます。
ですので、今回は割引をする必要はありません。

しかし残額を相殺されたいのであればそうしていただいて結構です。
今回のコンテナは現在の注文分で満載となるので、追加の混載の余裕はありません。

輸出者はこの出荷で代替品を送ることができ、かつこの商品は輸出者が道具を発送するのと同じ時期に修理することができます。
しかし、今回はそれは不可能です。なぜなら輸出者がこのクレーム費用の半分を請求しているからです。
以上、この不利なつり合い分を含んだ請求書を送付しますのでご参照ください。
English → Japanese
It will be completed with the following 3 steps.

1. I apply for the import permission of Li-Battery to DHL - Done
I have done it today. They say it will take a week to complete registration.
Unless the registration is completed, they will not accept.

2. Label the attached one on the carton
Print the attachment with the size of 120x110mm or larger, then label on the carton box

3. Prepare MSDS
DHL will ask MSDS documents when accepting the shipment.
Do you have one for Li-Battery?
I will highly appreciate it if you could prepare by your side.
Japanese → English
Hello Samuel

I am sorry to write you back late regarding to the 〇〇 on the other day.
We did not sent the money because it would be delayed due to Chinese new year holiday.
I am sorry for your preparation for us.
I thank you for your understanding and I will talk to you after Chinese new year.
Japanese → English