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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] One of the three items I purchased was a failure that its CD would not open. ...

Original Texts
私が購入した3個の商品のうち1つがCDが開かず壊れていました。壊れていた1つの商品を返品するので、返金をお願い致します。返送手続きの方法について教えてください。宜しくお願い致します。
14pon
Translated by 14pon
One of the three items I purchased was a failure that its CD would not open. I am going to return this item to you, so please issue a refund to me. Please let me know how to apply for a refund. Thank you.

Result of Translation in Conyac

Number of Characters of Requests:
91letters
Translation Language
Japanese → English
Translation Fee
$8.19
Translation Time
10 minutes
Freelancer
14pon 14pon
Starter
こんにちは

こちらで始めて、ちょうど１年経ちました

英語学習履歴：
中学・高校　６年間　（当然優秀）
大学（R大学英米文学科卒。当然現役入...

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Good day! How do you do? We are a dog magazine from Japan called Doggo. We have seen your Instagram. You are very beautiful! And your dog is very cute too. If it's alright, we would like to feature you in our site. Can we use your instagram pictures? Also, it would be great if it were complete so we hope you could reply with your profile such as your name, your dog's name, how you met etc. ...
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I am very sorry for short notice, but I have to go to hospital this afternoon so can't join the meeting of this time slot. I am very sorry for bothering you, but could you reschedule this meeting tomorrow or later? Regarding the quantity that you inquired, A is confirming the person in charge, B country. However, we haven't get the clear answer yet. The sales in recent days is largely fewer ...
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14pon's Public Translations

Forgive me for writing to you instead of calling.

Thank you very much for your reaction regarding XYZ. I really appreciate that.

I have a question to ask.
As for the pages of Top Artist and Top Tracks, can we display Japanese artists and tracks?
※Genres pages have no problem as they are.

I tried to revise these pages referring to the following page, but I did not find any options to select countries and languages.

If these are difficult to change, it's OK as they are. I just wanted to change them as long as it is possible.
Thank you for your help.
Japanese → English
I use MyUS to ship my orders from the US to Japan.

I ask MyUS to ship my packages in the shipping boxes originally delivered to them, otherwise, they would ship them in very poor packages.

My packages would not be opened-and-repacked. I make arrangements to receive packages from you in the original shipping boxes.
They mostly arrive in undamaged and clean conditions.
I put priority to safety arrival of packages rather than reducing the shipping costs.
Japanese → English
How is the progress of my order placed on April 1?
Since we cannot expect to sell them by the due date of our credit card, could we have partial refund and reorder later, in the worst case?
If we can have your inventory list, we will place an order at once.
We have been dealing with you so long, but your reaction this time so much disappointed us. We really hope to receive your answer soon. If we do not hear from you soon, I will have to file a claim with PayPal to start a refund process. (Believe me, I hate to do so.)
Thank you in advance.
Japanese → English
You cannot search with Asian languages (Chinese, Japanese...). Probably, neither with Russian. (All these are non-alphabetical languages.)
XYZ Script allows searching with non-alphabetical languages.

I have a question on XYZ Script:
When importing data in CSV, are longtitudes and latitudes always necessary? (I want to display the details on Google Street View.)
※I have address information.

If longtitudes and latitudes are always necessary, do you know any tool to calculate those from address data?
Please share if you know any.
Japanese → English