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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I have received a A I ordered from you. When I tried to use it, the display ...

Original Texts
あなたから購入した商品Ａが届きました。
商品Ａを使用したところ電源を入れてもディスプレイが光りません。
これは初期不良です。
商品を返品致しますので、商品代金を返金してください。
また商品の返送先を教えてください。
宜しくお願い致します。
14pon
Translated by 14pon
I have received a A I ordered from you.
When I tried to use it, the display did not light with the power turned on.
This should be an initial defect.
I am going to return this item, so please refund the purchase price.
Also, please let me know where I should send it, too.
Thank you for your attention.

Result of Translation in Conyac

Number of Characters of Requests:
114letters
Translation Language
Japanese → English
Translation Fee
$10.26
Translation Time
39 minutes
Freelancer
14pon 14pon
Starter
こんにちは

こちらで始めて、ちょうど１年経ちました

英語学習履歴：
中学・高校　６年間　（当然優秀）
大学（R大学英米文学科卒。当然現役入...

Other Translations From Japanese To English Are Made Public

The below market exchange rate is just reference. The actual applied rate may be changed because of sudden fluctuation without advance notice.
Japanese → English
Dearest Lisa, How are you? It's been a while, but I'm doing fine. Its' a pity that I have to have this email translated. Otherwise, I can't email you easily as I'm not good at English. The world is in a awful situation and I'm concerned about you every time I watch the news. Does Corona have an impact on California as well? I'm worried about you a lot. Are Olivia and your family ...
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Could you take pretty pictures of your current inventory? I will like to use this photo to carry out selling in Japan. If I do this, I may be able to garner more orders than we do presently.
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Do you have any ideas that would be good business for you if you ship the item to Japan? Please let me know how to send money, how to send items and other things that are convenient for you.
Japanese → English

14pon's Public Translations

Forgive me for writing to you instead of calling.

Thank you very much for your reaction regarding XYZ. I really appreciate that.

I have a question to ask.
As for the pages of Top Artist and Top Tracks, can we display Japanese artists and tracks?
※Genres pages have no problem as they are.

I tried to revise these pages referring to the following page, but I did not find any options to select countries and languages.

If these are difficult to change, it's OK as they are. I just wanted to change them as long as it is possible.
Thank you for your help.
Japanese → English
I use MyUS to ship my orders from the US to Japan.

I ask MyUS to ship my packages in the shipping boxes originally delivered to them, otherwise, they would ship them in very poor packages.

My packages would not be opened-and-repacked. I make arrangements to receive packages from you in the original shipping boxes.
They mostly arrive in undamaged and clean conditions.
I put priority to safety arrival of packages rather than reducing the shipping costs.
Japanese → English
How is the progress of my order placed on April 1?
Since we cannot expect to sell them by the due date of our credit card, could we have partial refund and reorder later, in the worst case?
If we can have your inventory list, we will place an order at once.
We have been dealing with you so long, but your reaction this time so much disappointed us. We really hope to receive your answer soon. If we do not hear from you soon, I will have to file a claim with PayPal to start a refund process. (Believe me, I hate to do so.)
Thank you in advance.
Japanese → English
You cannot search with Asian languages (Chinese, Japanese...). Probably, neither with Russian. (All these are non-alphabetical languages.)
XYZ Script allows searching with non-alphabetical languages.

I have a question on XYZ Script:
When importing data in CSV, are longtitudes and latitudes always necessary? (I want to display the details on Google Street View.)
※I have address information.

If longtitudes and latitudes are always necessary, do you know any tool to calculate those from address data?
Please share if you know any.
Japanese → English