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[Translation from Japanese to English ] The buyer filed an a-to-z claim, saying that his/her order had not arrived ye...

Original Texts
買い手は商品が届いていないとゆう理由で、a-to-zクレームを申請しました。ですが我々が提供した追跡番号でお届け済みとなっています。そして英語の説明書がないとの主張に関して、我々は商品説明に日本語の説明書であると記載しております。以前この買い手から悪い評価を受けましたが、不当な評価とゆう理由を申し出たところ、無事に削除してもらいました。我々は買い手の不満を解消するために、できる限りの対応をしてきました。もちろん買い手から返品の要求があれば対応します。
Translated by mshimokawa-129
The buyer filed an a-to-z claim, saying that his/her order had not arrived yet. But according to the reference number we provided, it is already delivered. He/she also complained that there was no English manual, but we made it clear in the product description that the manual would be in Japanese. Previously, we received a negative review from this buyer, and we told him/her that it was an unreasonable review, and he/she agreed to delete it. We have done everything to meet the complaint of the buyer. If the buyer requests a return, we will of course accept it.

Result of Translation in Conyac

Number of Characters of Requests:
227letters
Translation Language
Japanese → English
Translation Fee
$20.43
Translation Time
24 minutes
Freelancer
mshimokawa-129 mshimokawa-129
Standard
カナダ在住8年。
企業文書(リリース、社内報など)や新聞・雑誌記事の和<->英翻訳経験あります。
政治・経済や音楽関係の用語もひと通り分かります。
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