[Translation from Japanese to English ] I am willing to deal with this the way you prefer. I thoroughly checked the ...

Original text

私はあなたの望む対応をします。私は商品を配達前に動作確認をしました。商品は配達時に故障した可能性があります。もし、あなたがよろしければ最寄りの郵便局にダメージレポートを提出していただけないでしょうか？手順はすべて私が案内します。私は保険の適応が受けられて早急にあなたに返金ができます。

Translation / English

I am willing to deal with this the way you prefer. I thoroughly checked the product before shipping, so it might have been damaged during the shipping process. Would it be possible to submit a damage report to your nearest post office? I will help you with all the necessary procedures. I am insured, so I will be able to pay you back the money very quickly.

Translation / English

I shall fulfill your wishes. I will make sure to check if the product works or not before sending it out. It's possible the item got damaged during the delivery. If it's alright with you, could you fill in the damage report at the closest post office? I will explain how you should proceed. I will refund you your payment as soon as I receive the insurance money.

Translation / English

I will do anything what you want as much as possible. The goods might be broken when it was delivered, since I have validated them before the delivery.
Would you submit a damage report to the post office nearest you? I will guide you through all the steps. I can refund you as soon as possible, because this trouble should be covered by insurance.

Translation / English

I will do support you as you wish. I checked the operation of the product before shipment; the product might have got to fail to operate properly during the delivery. Would you mind to submit a damage report to the nearest post office? I Will guide you through all the procedures. In that way, I can use the insurance and refund to you promptly.