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[Translation from Japanese to English ] Our forwarding agent mistakenly shipped a wrong item to you. I noticed it and...

Original Texts
物流会社が誤って別の荷物をあなたに発送してしまったようだ。私はそれに気が付き、物流会社に連絡したところ、まだ日本の税関を通過する前だったことがわかり、荷物を取り戻すことができた。昨日再度本来あなたに送るべき荷物を発送した。新しい追跡番号を入力したので、確認して欲しい。発送が遅くなり申し訳ない。
14pon
Translated by 14pon
Our forwarding agent mistakenly shipped a wrong item to you. I noticed it and contacted them to find that the package was yet to clear the customs in Japan. I took it back and re-shipped the correct item to you yesterday. I entered the new tracking number, so please confirm. I apologize for the delayed shipment.

Result of Translation in Conyac

Number of Characters of Requests:
147letters
Translation Language
Japanese → English
Translation Fee
$13.23
Translation Time
20 minutes
Freelancer
14pon 14pon
Starter
こんにちは

こちらで始めて、ちょうど１年経ちました

英語学習履歴：
中学・高校　６年間　（当然優秀）
大学（R大学英米文学科卒。当然現役入...

Other Translations From Japanese To English Are Made Public

I would like to purchase the following; could you ship it for Japan? Also, do you accept PayPal payment? I don't mind paying for the fee. Please advise the finalized price including the shipping and fees. It would also be helpful if you could advise roughly how many days it takes to get to Japan. I would love to place an order, so I look forward to hearing from you. Please state the coun...
Japanese → English
Because the condition of record is quite different from item explanation, I contacted seller. They accepted me to send it back. They say that they will bear the shipping charge.
Japanese → English
Thank you for laying our eyes on our product amidst so many Baby DII products. It’s suitable for both boys and girls. If you wish, we can also provide a change of clothes, so please let me know. Its size is about 48cm, and its weight is about 2400g. Each of these reborn baby dolls is painstakingly drawn, with its hair painted. ☆ Its skin is akin to that of a baby, with realistic level...
Japanese → English
I ordered one M size and one L size, but I received two L sizes. Please address this issue. Is it possible to get a refund for one of them?
Japanese → English

14pon's Public Translations

Forgive me for writing to you instead of calling.

Thank you very much for your reaction regarding XYZ. I really appreciate that.

I have a question to ask.
As for the pages of Top Artist and Top Tracks, can we display Japanese artists and tracks?
※Genres pages have no problem as they are.

I tried to revise these pages referring to the following page, but I did not find any options to select countries and languages.

If these are difficult to change, it's OK as they are. I just wanted to change them as long as it is possible.
Thank you for your help.
Japanese → English
I use MyUS to ship my orders from the US to Japan.

I ask MyUS to ship my packages in the shipping boxes originally delivered to them, otherwise, they would ship them in very poor packages.

My packages would not be opened-and-repacked. I make arrangements to receive packages from you in the original shipping boxes.
They mostly arrive in undamaged and clean conditions.
I put priority to safety arrival of packages rather than reducing the shipping costs.
Japanese → English
How is the progress of my order placed on April 1?
Since we cannot expect to sell them by the due date of our credit card, could we have partial refund and reorder later, in the worst case?
If we can have your inventory list, we will place an order at once.
We have been dealing with you so long, but your reaction this time so much disappointed us. We really hope to receive your answer soon. If we do not hear from you soon, I will have to file a claim with PayPal to start a refund process. (Believe me, I hate to do so.)
Thank you in advance.
Japanese → English
You cannot search with Asian languages (Chinese, Japanese...). Probably, neither with Russian. (All these are non-alphabetical languages.)
XYZ Script allows searching with non-alphabetical languages.

I have a question on XYZ Script:
When importing data in CSV, are longtitudes and latitudes always necessary? (I want to display the details on Google Street View.)
※I have address information.

If longtitudes and latitudes are always necessary, do you know any tool to calculate those from address data?
Please share if you know any.
Japanese → English