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[Translation from English to Japanese ] Even if we are doing anything possibile, it's correct to inform Consumer and ...

Original Texts
Even if we are doing anything possibile, it's correct to inform Consumer and to help you to be refund for money you spent.
Due to that problem we immediately suggest to claim your payment to your Credit Card company and be refund.
Like a new company that follow & manage today FashionQueen.net we can assit you, so for any question or help you need we are at your disposal with our Customer Care (info@fashionqueen.net).Please always report your order number to help us.
Claim the payment is easy. Contact your Credit Card company and ask them the form to claim it. In about 30/60 days (it depend from Card to Card) like consumer you are full refund. You must claim the payment as per goods never received!
At your disposal,
14pon
Translated by 14pon
たとえできる限りのことをしておりましても、お客様に、お支払いいただいたお金をお返しする場合は、情報をきちんとお伝えするべきであると考えております。
本件につきましては、お客様のクレジットカード会社に払い戻し請求を至急なさっていただくのがよろしいと考えます。
FashionQueen.net は新しい会社ではありますが、（訳注：ここはよくわからない書き方がされています）お客様にはしっかりと対応させていただきますので、何かご質問等ございましたら何なりとCustomer Care(info@fashionqueen.net)までお問い合わせください。その際は、ご注文番号をお伝えください。
払い戻し請求は簡単です。お客様のクレジットカード会社に、申請書をご請求ください。１ヶ月か２ヶ月のうちに（ご利用のクレジットカード会社によります）全額返金されます。ご申請の際には、商品未着のため、とご申請ください。
いつでもお問い合わせください。

Result of Translation in Conyac

Number of Characters of Requests:
720letters
Translation Language
English → Japanese
Translation Fee
$16.2
Translation Time
about 2 hours
Freelancer
14pon 14pon
Starter
こんにちは

こちらで始めて、ちょうど１年経ちました

英語学習履歴：
中学・高校　６年間　（当然優秀）
大学（R大学英米文学科卒。当然現役入...

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14pon's Public Translations

Forgive me for writing to you instead of calling.

Thank you very much for your reaction regarding XYZ. I really appreciate that.

I have a question to ask.
As for the pages of Top Artist and Top Tracks, can we display Japanese artists and tracks?
※Genres pages have no problem as they are.

I tried to revise these pages referring to the following page, but I did not find any options to select countries and languages.

If these are difficult to change, it's OK as they are. I just wanted to change them as long as it is possible.
Thank you for your help.
Japanese → English
I use MyUS to ship my orders from the US to Japan.

I ask MyUS to ship my packages in the shipping boxes originally delivered to them, otherwise, they would ship them in very poor packages.

My packages would not be opened-and-repacked. I make arrangements to receive packages from you in the original shipping boxes.
They mostly arrive in undamaged and clean conditions.
I put priority to safety arrival of packages rather than reducing the shipping costs.
Japanese → English
How is the progress of my order placed on April 1?
Since we cannot expect to sell them by the due date of our credit card, could we have partial refund and reorder later, in the worst case?
If we can have your inventory list, we will place an order at once.
We have been dealing with you so long, but your reaction this time so much disappointed us. We really hope to receive your answer soon. If we do not hear from you soon, I will have to file a claim with PayPal to start a refund process. (Believe me, I hate to do so.)
Thank you in advance.
Japanese → English
You cannot search with Asian languages (Chinese, Japanese...). Probably, neither with Russian. (All these are non-alphabetical languages.)
XYZ Script allows searching with non-alphabetical languages.

I have a question on XYZ Script:
When importing data in CSV, are longtitudes and latitudes always necessary? (I want to display the details on Google Street View.)
※I have address information.

If longtitudes and latitudes are always necessary, do you know any tool to calculate those from address data?
Please share if you know any.
Japanese → English