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  4. I have not received the item I ordere...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I have not received the item I ordered on December 21, 2013. I ordered 30 pi...

Original Texts
2013年12月21日にオーダーしたが、今だに商品が届かない。
30個オーダーしたが、2個だけAmazon.comからギフト扱いで届けられたが、私に届いたのはこの2個のみである。
このAmazon.comからの2個のみ届いたという行為も納得ができない。
何度も問い合わせをしたが、
近日中に発送するとの回答しかない。
残り28個分の早急な返金を求める。
eggplant
Translated by eggplant
I ordered on December 21, 2013. But I have not received items yet.
I ordered 30 pieces and I received only 2 as gifts from Amazon.com, but all I received is only two.
I also can't understand the situation that I received only 2 pieces from Amazon.com.
I inquired about it again and again,
but they said that they would ship soon.
I hope for a refund for 28 pieces.

Result of Translation in Conyac

Number of Characters of Requests:
171letters
Translation Language
Japanese → English
Translation Fee
$15.39
Translation Time
9 minutes
Freelancer
eggplant eggplant
Starter

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eggplant's Public Translations

(1) Dial "171". A guidance is going to be played.
(2) Push "2" if you need to play. A guidance is going to be played.
(3) Input "045-222-6467"(Cosmo Global Kids' phone numbers).
(4) A message is going to be played.

In the case of a warning declaration(Notice regarding earthquakes, tsunami and flood in advance)

Stop nurture immediately, and close temporarily until the declaration is called off. (if possible, we'll contact you via Contact App, so please come to pick up your children)
Japanese → English
In the case of huge disasters, there may be possibilities that your phones and mobile phones don't work and you have difficulties in confirming your children's safety, and the whole lifeline stops. If you can't contact us and confirm the current situation, please come to pick up your children as soon as possible.(Please come to the second evacuation area if your children aren't inside the nursary school.)

"How to use Disaster Emergency Message Dial"
When disasters happen, you can record your message(e.g. your evacuation area) to Disaster Emergency Message Dial "171". Parents can listen to it if you follow the following steps.
Japanese → English
Thank you for your inquiry.
As for a warranty, it's valid only within Japan, so we're keeping it.
We can send it to you.
As for a manual, we checked it in shipping, and we've sent it to you.
We attached the PDF file of the manual.
Could you confirm again referring to this file?

Thank you for your reply.
Then we will send you the warranty.
Please wait for a while.
Japanese → English
I'm sorry for my late reply.
I had gone to a business trip to Tokyo after I came back to Japan.
Thank you for my stay in Vietnam. As for your question about items, it's all right even if it has no plain packing. Please send it to Kansai International Airport by air soon. I hope for an estimation regarding the merchandise price and shipping fee.
Japanese → English